OTOY Forums

aoktar wrote:Document is updated. I think you are underestimating the work behind of plugin and you don't have any idea how hard to inject a mix material system to C4D. I can't see any any good reason for this topic. You can make a post about a specific bug/problem and try to help us to fix it. And i may not think to add features like Node Editor, scatter, volume object, material stacking, etc... I didn't have to add these with extra works of months.

Jeeez, calm down cowboy.


So you lock the thread with yet another passionately irrational stream of words, which are mostly about something completely different than the issues at hand.
Why these emotional retorts devoid of relevance?
Is it, A - some irresistible impulse to whine about your feelz, or B - just whatever bit of inanity that pops into your head?

You do realize I haven’t said a single word about the amount of work put in, or how hard/easy something is?

So, regarding your first three words, which also happens to be for how long focus on something relevant is maintained;
Okay, but still pretty far from complete, for instance all of the examples I provided are still missing.

And since you bring attention to Mix Materials I feel inclined to say something about it as well.
As the huge workflow killer and project clutterer it is, it's by far the most annoying thing about Octane. I've always thought of it as some cheap excuse for a proper material system,
my first thought being “oh, they've copied the worst part of vray”
Add to that the inexplicable extra step of having to first choose octane/image texture before loading a texture, finishing it off by adding a separate texture manager with less functionality.
“Having { x ∈ ℝ│3 ≤ x ≤ ∞ } materials to represent 1 material is a glorious idea!” is a famous quote by No One Ever.

There was only silence following your previous meltdown, so here comes another chance
to answer the following, and preferably without getting all bent out of shape.

• “If, as you say, certain parts of the plugin is considered "free add-ons" then why, like in "why dear god, why?" isn't the core of the plugin finished before any add-on?”

And bonus question!
Do you consider the following good business practice?

• Regularly leaving customers without help for weeks, or just abandon unsolved topics (which to be fair seems like modus operandi at Otoy)
  Spend five minutes browsing the forum and you find an equal amount of examples.

• Mostly blame the customer, regardless of the issue

Maybe someone else from Otoy can answer the following

• “Is it the official position of Otoy that certain features of the plugin are "free add-ons which should be paid or individual plugins", and If so, can we get a clear statement which those features are?”

So why am I so upset?
For over a month I’ve spent countless hours working around problems, re-render, at times even being unable to use Octane, due to a flawed licensing system.
Here’s some of the problems, without the details as they're already expanded upon elsewhere.

• Documentation - Incomplete

• Save scene with assets - Broken

• Network rendering - Broken

• Network animation rendering - Broken

• Network rendering slaves ip config - Broken

• Save image from live view - Broken

• Opening network render options from live viewer - Broken

• Unchecked checkboxes check themselves, or the other way around

• Licence system - Broken

Otoy, do you understand that there’s a problem here, or do I have to find myself both time and crayons to explain it further?

preciousillusion wrote:Regularly leaving customers without help for weeks, or just abandon unsolved topics (which to be fair seems like modus operandi at Otoy)
Spend five minutes browsing the forum and you find an equal amount of examples.

We have fixed a couple of issues you reported about network rendering you actually helped us solve so we thank you for that, however we are still waiting for your feedback since a week ago to confirm that's been fixed for you.

Regarding to the licensing issues you had, we also got no feedback from your side after our latest message also a week ago.

Please answer to our messages and we can continue with supporting you and solving your issues.

We are continuously working to improve Octane and its documentation and all constructive feedback is appreciated.

Well If I put in the shoes of Aoktar I think I'd be piss too for some stuff that people often say, one thing is developing the plugin and another is dealing with angry customers, If I can give an opinion on the topic I would say, Aoktar try to think of everything people say in here about the plugin as opinions and suggestions and not personal attacks/critics on you and that some people are just impolite and mean.

mojave wrote: We have fixed a couple of issues you reported about network rendering you actually helped us solve so we thank you for that, however we are still waiting for your feedback since a week ago to confirm that's been fixed for you.
Regarding to the licensing issues you had, we also got no feedback from your side after our latest message also a week ago.
Please answer to our messages and we can continue with supporting you and solving your issues.
We are continuously working to improve Octane and its documentation and all constructive feedback is appreciated.

I received "Arturo forwarded me your problem with the network rendering.." from Marcus and assumed he would be handling it from there, still waiting for his reply.

Terryvfx wrote: Well If I put in the shoes of Aoktar I think I'd be piss too for some stuff that people often say, one thing is developing the plugin and another is dealing with angry customers, If I can give an opinion on the topic I would say, Aoktar try to think of everything people say in here about the plugin as opinions and suggestions and not personal attacks/critics on you and that some people are just impolite and mean.

Before Aoktars second spew of unrelated nonsense worthy of some random troll with an opinion and a mood-disorder, there were no personal attacks. OP was a reply, and there was a reason for it.

Hi preciousillusion,
is a bit difficult to help people that don't want to be helped
I wrote you about your issue the 4th of July without any answer
So please, calm down, take a big breath and answer back to whom have tried to help you, otherwise complaining is unfair.
ciao beppe

Please stay civil on this forum. We give the forum users a lot of freedom here, but please don't abuse your freedom.

Octane has certain limitations. There are sometimes technical and sometimes historical reasons for that. We are trying to remove them one by one, but it's not always easy and it takes time. That's why we make demo builds, so you can test for yourself if the limitations are an issue for you or not. We are not a big team and we try to do our best to keep up with bug fixing, helping users and developing new features.

Regarding the network render issue: There is nothing the plugin developer can do about. If there is someone to blame then that would be me, because I didn't get back to your last PM from Friday. I just didn't have time yet. But I will do so today.

-> Locking the topic since it doesn't contribute anything meaningful.

PS: Also be aware that Ahmet lives in Turkey where its president is about set up a civilian dictatorship in the wake of a frickin' failed military coup this weekend. Living in that kind of environment doesn't really help and the last thing you would need would be angry customers blaming you for everything and anything.