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Failed to find license

Posted: Fri Jul 01, 2016 9:00 pm
by cybernetix
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All of a sudden when i click my IPR I get this message. I cant use stand alone either. Any ideas?

Re: Failed to find license

Posted: Fri Jul 01, 2016 9:31 pm
by juanjgon
What is the status of your licenses in the your costumers page? If they are enabled in offline mode in other system you could disable them from your costumer page.

Also, be sure to use your OTOY site user and password data to fetch the licenses (the same that you are using to login in this forum), the old LiveID user/password is not longer used.

-Juanjo

Re: Failed to find license

Posted: Sat Jul 02, 2016 12:25 pm
by cybernetix
Hi, not sure what went wrong but I deactivated and reactivated and it was ok