OTOY Forums

Just purchased v3 standalone and plugin, installed both, activated the standalone - and I can't use the octane plugin. It keeps telling me the alpha and beta period has ended and that I need to upgrade... Would be good to get this resolved ASAP...

Don't use beta/alpha versions anymore. It's finished. Download commercial version.

I just bought and downloaded V3 hence:

Just purchased v3 standalone and plugin, installed both, activated the standalone

tried to delete this post because I realised it was in the wrong forum, but I guess you replied before I got in there.

FYI, I'm running windows 10 and cinema 4d r17.048

V3.0-R1.1? It's working here. Can you check your licenses are V3?

yep
I deactived both v2 licenses before purchasing V3 as per the instructions.

Don't know but it should work if you are on commercial versions. Try deactivate from web page.

aoktar wrote:Don't know but it should work if you are on commercial versions. Try deactivate from web page.

I'm afraid that didn't work either...

Ok wait until NZ weakup and send message to them. There is nothing to do from me i suppose.

Right - how long will that be..? Would be good to get some work done today! Who do I get in touch with exactly? I've sent multiple emails to Otoy NZ before that have just gone completely ignored.

About around midnight. Btw check again what you installed and running, i don't think that's possible to get this error with latest version. Because it's working on another guys and me.