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Poser Crash in Rendering Animation

Posted: Tue May 03, 2016 12:24 am
by calvados
Poser Pro 2014 has lot of crash in Rendering Animation.
This crash is not always but too many.
This crash must be occur on Scene Change timing, one scene rendering complete, after change this scene, and crash.

Poser Version10.0.5.28925
Octane for Poser 3.0.6.70
Octane 3.00 alpha 6

Re: Poser Crash in Rendering Animation

Posted: Tue May 03, 2016 12:37 am
by face_off
Pls check the suggestions in the link in my signature "Pls read before submitting a support question".

Paul

Re: Poser Crash in Rendering Animation

Posted: Tue May 03, 2016 10:02 am
by calvados
Thank you for your support.
This trouble is occur on Octane for Poser 3.0.6.70, previous version has no trouble.

Case of Poser Operation with Octane for Poser Dialog, I meet same trouble, Poser Abnormal End.

Following is Windows Event Log
ログの名前: Application
ソース: Application Error
日付: 2016/05/03 8:44:38
イベント ID: 1000
タスクのカテゴリ: (100)
レベル: エラー
キーワード: クラシック
ユーザー: N/A
コンピューター: calvados-PC64_4
説明:
障害が発生しているアプリケーション名: PoserPro.exe、バージョン: 10.0.5.28925、タイム スタンプ: 0x54fa25ce
障害が発生しているモジュール名: ntdll.dll、バージョン: 10.0.10240.16603、タイム スタンプ: 0x5655363f
例外コード: 0xc0000008
障害オフセット: 0x0000000000092f50
障害が発生しているプロセス ID: 0x263c
障害が発生しているアプリケーションの開始時刻: 0x01d1a49de2911332
障害が発生しているアプリケーション パス: C:\Program Files\Smith Micro\Poser Pro 2014\PoserPro.exe
障害が発生しているモジュール パス: C:\WINDOWS\SYSTEM32\ntdll.dll
レポート ID: e462d824-c631-45f8-9a26-5471f98325c7
障害が発生しているパッケージの完全な名前:
障害が発生しているパッケージに関連するアプリケーション ID:
イベント XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-05-02T23:44:38.000000000Z" />
<EventRecordID>25982</EventRecordID>
<Channel>Application</Channel>
<Computer>calvados-PC64_4</Computer>
<Security />
</System>
<EventData>
<Data>PoserPro.exe</Data>
<Data>10.0.5.28925</Data>
<Data>54fa25ce</Data>
<Data>ntdll.dll</Data>
<Data>10.0.10240.16603</Data>
<Data>5655363f</Data>
<Data>c0000008</Data>
<Data>0000000000092f50</Data>
<Data>263c</Data>
<Data>01d1a49de2911332</Data>
<Data>C:\Program Files\Smith Micro\Poser Pro 2014\PoserPro.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>
<Data>e462d824-c631-45f8-9a26-5471f98325c7</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-05-02T23:45:21.000000000Z" />
<EventRecordID>25983</EventRecordID>
<Channel>Application</Channel>
<Computer>calvados-PC64_4</Computer>
<Security />
</System>
- <EventData>
<Data>120448062357</Data>
<Data>4</Data>
<Data>APPCRASH</Data>
<Data>使用不可</Data>
<Data>0</Data>
<Data>PoserPro.exe</Data>
<Data>10.0.5.28925</Data>
<Data>54fa25ce</Data>
<Data>ntdll.dll</Data>
<Data>10.0.10240.16603</Data>
<Data>5655363f</Data>
<Data>c0000008</Data>
<Data>0000000000092f50</Data>
<Data />
<Data />
<Data>C:\Users\calvados\AppData\Local\Temp\WERC5D4.tmp.WERInternalMetadata.xml</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_PoserPro.exe_3a462b6dfcb1781abcc2b97afdc871292c8f4c_859d4a41_7b0e6c16</Data>
<Data />
<Data>0</Data>
<Data>e462d824-c631-45f8-9a26-5471f98325c7</Data>
<Data>0</Data>
<Data>e8273ce6b15d4cd7735fb7d1791656b8</Data>
</EventData>
</Event>

Re: Poser Crash in Rendering Animation

Posted: Tue May 03, 2016 10:05 am
by calvados
If you wish this scene, I can send you, please inform with feel free.

Re: Poser Crash in Rendering Animation

Posted: Tue May 03, 2016 11:18 am
by face_off
Case of Poser Operation with Octane for Poser Dialog, I meet same trouble, Poser Abnormal End.
Are you running Nvidia driver 358.50 as per the link in my signature?

Paul

Re: Poser Crash in Rendering Animation

Posted: Thu May 05, 2016 2:03 am
by calvados
Nvidia Driver is latest one, 361.75.

Re: Poser Crash in Rendering Animation

Posted: Thu May 05, 2016 2:38 am
by face_off
The link in my signature contains a list of things to do to try to resolves these sorts of issues prior to reporting them here. Would you be able to try all those actions and if you are still having problems, report them here.

Thanks

Paul

Re: Poser Crash in Rendering Animation

Posted: Sun May 08, 2016 12:44 am
by calvados
This Problem is not always, it is timing issue, may be.

Case of complex scene, is trouble is lot, but just timing issue.

Your reported information is just "Case of Must be trouble", except GDDM Memory full, because Octane memory usage is not same at rendering time, some time OK, some time NG, at near Memory Limit.My reported trouble is different, because troubled place is NT-Kernal, Not octane and Poser.

But I agree with you that this is critical trouble of analyzing.

Currently, I rendered those troubled senses, by separate scene.
I feel you need trace function for this kind of trouble, because this trouble is caused by conflict of Poser internal action and Octane for Poser process.

If I will meet this kind trouble again, I will report here.