OTOY Forums

Ok, ich found out what seems to be the problem.
In most of my production files I get a error message when opening "Missing Dll: octane3dsmax.dlr".
Files that give me this error won´t work with the converter.
Even if I merge everything in to an new scene, f.e. my convert_test scene I uploaded here, I get the error
before the merge window is opened. After saving the scene with the newly merged geometry it also
won´t work anymore with the converter.

I remember getting this error a lot in max 2014. I always ignored it because everything rendered just fine and I thought
it was caused by installing and removing the old 1.X plugins, where you had to copy the plugin files manually into the max plugin folder.
Most of my files where originally built up in 1.X Versions of octane and then optimized and improved with every
new version of the plugin.
But now I don´t think it hast something to do with the octane plugin installation,
since I get the error now in every version of max, also 2015 and 2016.
If I create a new scene with octane in all version auf max, I don´t get the error.
I seems to be caused by something in my old scenes/materials. Does anyone know where this error is coming from?

DIO wrote:Ok, ich found out what seems to be the problem.
In most of my production files I get a error message when opening "Missing Dll: octane3dsmax.dlr".
Files that give me this error won´t work with the converter.
Even if I merge everything in to an new scene, f.e. my convert_test scene I uploaded here, I get the error
before the merge window is opened. After saving the scene with the newly merged geometry it also
won´t work anymore with the converter.

I remember getting this error a lot in max 2014. I always ignored it because everything rendered just fine and I thought
it was caused by installing and removing the old 1.X plugins, where you had to copy the plugin files manually into the max plugin folder.
Most of my files where originally built up in 1.X Versions of octane and then optimized and improved with every
new version of the plugin.
But now I don´t think it hast something to do with the octane plugin installation,
since I get the error now in every version of max, also 2015 and 2016.
If I create a new scene with octane in all version auf max, I don´t get the error.
I seems to be caused by something in my old scenes/materials. Does anyone know where this error is coming from?

Please does anyone also get this error when opening his files?
Can anyone of the developers pinpoint me in a direction what the problem might be?
There is almost no support and help on this forum.

Looks like previously (with very old versions of plugin when there was manual installation only available) you copied the octane3dsmax.dlr file into a place that differs from the standard one (where the auto-installer copies this file currently in newer versions). And 3ds Max is stupid enough to check only in that old place (where you don't have this file after newer version autoinstall) and ignores the same file in other place.
So, check where is this file placed in the installations that work OK for your old scenes (or just remember where you copied this file manually previously), and where this file is in the newer installations (in which your old scenes report this error). You can copy this file to your old place to make your old scenes find it.
This is neither the plugin problem nor the converter problem. Saramary has shown you in a video that her converter works absolutely OK with your scene when all is set up properly.