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Activating my Licence

Posted: Wed Dec 30, 2015 11:48 am
by Cazure95
Today I had some troubles with Octane, so I reinstalled the plugin and it asked me for my licence. I fill it in, press activate and it says: your licence is activated, restart C4D to use Octane. I restart C4D and check if my licence is activated by sending a scene to the Live Viewer. But there are demo watermarks all over the place. And when I check if my Licence is activated I see it only captured my UserID and that my Password box is empty.

Also, I've got the licence on the standalone running, that one works just fine. For extra information, I have used the 3.0 alpha version on my PC recently, but stepped of because it is still a bit too buggy for me on some points.
If You need anymore information, let me know!

Greetings,
Hero

Re: Activating my Licence

Posted: Wed Dec 30, 2015 12:36 pm
by aoktar
Remove demo plugin from installed path and try again. Commercial version has not any watermarks.

Re: Activating my Licence

Posted: Wed Dec 30, 2015 2:26 pm
by Cazure95
Well, I thought I did that because I uninstalled the plugin from windows and removed any folders that had to do with it. But it is still showing up in my Cinema 4D. So I don't know where it is and how I can remove it.

Re: Activating my Licence

Posted: Wed Dec 30, 2015 2:40 pm
by aoktar
Cazure95 wrote:Well, I thought I did that because I uninstalled the plugin from windows and removed any folders that had to do with it. But it is still showing up in my Cinema 4D. So I don't know where it is and how I can remove it.
check Cinema4D->plugins->c4doctane directory. Remove unrelated versions. if you're on R16 keep R16 dll/dylib whatever OS you're. Don't delete system dlls of octane. If you loaded from zip file, there is a readme.txt to explain this.

Re: Activating my Licence

Posted: Wed Dec 30, 2015 5:00 pm
by Cazure95
Problem is fixed! Removed all the folders regarding Octanedemo. And then installed the new Octane version into the folder itself. Then it fixed the problem.