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Bought Octane - Cant Download!

Posted: Sat Nov 28, 2015 2:50 pm
by Pires
Hi,

I bought Octane Standalone + Cinema 4D Plugin (receipt no: 0387-4096-4609-7937) from your website yesterday.

In the downloads section I see all the links, but when I click on the 'Download' button it takes me to the forums and says:

"Information: You are not authorised to read this forum."

Seems a strange way to do it, but please can you grant me permission so I can download it. I have sent an email to support but haven't heard anything back yet so thought maybe a forum admin would see it sooner over the weekend.

Thanks.

Re: Bought Octane - Cant Download!

Posted: Sat Nov 28, 2015 2:58 pm
by aoktar
Hi,

I'm not sure why you can't post or read somethings. But can you see this topic?
viewtopic.php?f=85&t=49646

or download these?

https://render.otoy.com/customerdownloa ... R3-win.zip

https://render.otoy.com/customerdownloa ... Macosx.zip

Re: Bought Octane - Cant Download!

Posted: Sat Nov 28, 2015 4:35 pm
by Pires
Hi,

Yeh I can download the C4D plugin, but I cant download the standalone. I cant access the link you have posted in your thread viewtopic.php?f=24&t=50202 for example.