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Crashing on Startup

Posted: Fri Dec 17, 2010 4:41 pm
by rabassa
Hello!

I just downloaded the demo but it keeps crashing when I start up.
This is my system setup:

Mac
Intel Core 2 Duo
3.06 Ghz
4GB Ram
NVIDIA GeForce 8800 GS

any suggestions?
Thanks,
rich

Re: Crashing on Startup

Posted: Fri Dec 17, 2010 9:43 pm
by radiance
Hi,

It can be many things, but we can't help you without more information,
a description of the crash would be handy, aswell as driver versions, OS version,
and if you're using the test suite scenes to check if you are not using too large or incorrectly exported OBJ scenes...

Radiance

Re: Crashing on Startup

Posted: Fri Dec 17, 2010 10:09 pm
by rabassa
Hey Radiance!

THank for the reply

I'm running OSX 10.6.5


The Error is:


Process: octane [26793]
Path: /Applications/OctaneRender 1.022 beta2.2 Demo.app/Contents/MacOS/octane
Identifier: org.refractivesoftware.octanerender
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [115]

Date/Time: 2010-12-17 17:09:01.364 -0500
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6

Interval Since Last Report: 589841 sec
Crashes Since Last Report: 18
Per-App Crashes Since Last Report: 7
Anonymous UUID: CDAA312D-4DDF-4FD5-9F4B-E77377727004

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Library not loaded: /usr/local/cuda/lib/libcuda.dylib
Referenced from: /Applications/OctaneRender 1.022 beta2.2 Demo.app/Contents/MacOS/octane
Reason: no suitable image found. Did find:
/usr/local/cuda/lib/libcuda.dylib: stat() failed with errno=13

Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld

Re: Crashing on Startup

Posted: Fri Dec 17, 2010 10:13 pm
by radiance
this means that the cuda toolkit is not installed...
You should follow the installation video on the downloads page, just click on the large question mark on the downloads page to go to it and select Mac OS X, it will show you the complete procedure to install everything.

Radiance

Re: Crashing on Startup

Posted: Sat Dec 18, 2010 2:29 pm
by rabassa
Ah thanks!

I downloaded and tried installing - I got an error, see the attached screen shot... Any suggestions?

thanks,
rich

Re: Crashing on Startup

Posted: Sat Dec 18, 2010 11:05 pm
by radiance
Hi,

I'm sorry but i don't have a clue, i've never seen the nvidia cuda toolkit not install.
Does it ask for the admin password, and have you installed it before ?

Radiance

Re: Crashing on Startup

Posted: Mon Jan 10, 2011 9:16 am
by Haemathemesis
Check the installer log. Try to download dmg file again or check with diskutily.