Page 1 of 2

HARD reset caused by Octane.

Posted: Fri Oct 24, 2014 3:06 am
by Raoul
This is just a quick question to you Octane users out there to see if you have the same problem i've been experiencing.

I've worked with octane on about 4 different computers ( all macs) from laptop to mac pro. On all of them i find when working with octane i get about 1-2 hard freezes per day.
Thats the kind of freeze where the whole system locks up and i have to hold the power button to reset.

Has anyone else out there had the same experience? If so has anyone else found a way around it.
One common factor is that all the systems i worked on where macs and had only one gfx card. Do you think 2 cards might resolve the problem so that the OS isn't sharing the card for screen display?

Thanks for your thoughts.

Re: HARD reset caused by Octane.

Posted: Fri Oct 24, 2014 6:02 am
by bepeg4d
i think you are right since i never see a total freeze of Os X, here and there some unexpected closing of the app. but nothing more
but i have always used octane with one GPU dedicated to display. :roll:
one trick you can try is to reduce the display resolution for reducing the Vram usage, but it's not the best :roll:
ciao beppe

Re: HARD reset caused by Octane.

Posted: Fri Oct 24, 2014 7:11 am
by volkmar
Raoul wrote:This is just a quick question to you Octane users out there to see if you have the same problem i've been experiencing.

I've worked with octane on about 4 different computers ( all macs) from laptop to mac pro. On all of them i find when working with octane i get about 1-2 hard freezes per day.
Thats the kind of freeze where the whole system locks up and i have to hold the power button to reset.

Has anyone else out there had the same experience? If so has anyone else found a way around it.
One common factor is that all the systems i worked on where macs and had only one gfx card. Do you think 2 cards might resolve the problem so that the OS isn't sharing the card for screen display?

Thanks for your thoughts.
hi
i m experiencing exactly the same. mac osx, one gtx 680. 1-2 freezes per day. only when i worked with octane.
but never while octane is rendering.

cheers
volkmar

Re: HARD reset caused by Octane.

Posted: Fri Oct 24, 2014 12:51 pm
by aoktar
I'm not expert for HW, but should be a "driver" or "gpu stability problem" there

Re: HARD reset caused by Octane.

Posted: Fri Oct 24, 2014 3:51 pm
by jblessing
I've been having similar issues on our 2010 Mac Pro with a 680 card. I changed which nvidia drivers we were using and that helped a little. On our PC with 4 titans I haven't had a single lock up, so I want to say it is something to do with only having 1 video card or with OS X and cuda.

Re: HARD reset caused by Octane.

Posted: Fri Oct 24, 2014 4:20 pm
by aoktar
mac guys with only one CARD, are you checking free vram amounts? Macosx looks like consumes much big amount of it, also other programs.

Re: HARD reset caused by Octane.

Posted: Mon Oct 27, 2014 6:03 pm
by David_S
Hi there,

from time to time I also have freezes, sometimes along with shutdown, similar to Kernel Panic. Here is a crash report from today (MacBook Pro) attached. I checked free video RAM later and it didn't seem to short.

Also I had the same issues with a 2012 Mac Pro and a Netstor GPU-Expander. Since I do not use it anymore, I have no more freezes.

Nevertheless, it is great to work with Octane within Cinema 4D, thank you very much for your work Aoktar!

David

Re: HARD reset caused by Octane.

Posted: Mon Oct 27, 2014 8:16 pm
by abstrax
Which OSX version are you using?
Which Octane version are you using?
Which NVIDIA graphics driver are you using?
Which NVIDIA CUDA driver are you using?

Re: HARD reset caused by Octane.

Posted: Tue Oct 28, 2014 7:55 am
by David_S
Sorry, I forgot.

OSX 10.10
Octane Standalone 2.11.1
C4D Plugin 2.11.2
GPU Driver Version: 10.0.43 310.41.05f01
CUDA Driver Version: 6.5.18

Re: HARD reset caused by Octane.

Posted: Thu Jun 29, 2017 2:18 pm
by artfabrik
Hi, yes i have the same problem.

i upgraded to sierra and gtx 1070 and have a lot of hard shutdowns when running octane.
first there is a short freeze of the mouse then it automatically restarts.

i already tryed every combination, also with the old card gtx780....can“t find a solution.
only one webdriver avalable, i tested all cuda down to 8.0.71 where octane loses the card...always the same

osx 10.12.5
latest cuda and webdriver
octane 3.06.2

any ideas what i could check next?

thx