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A question about upgrading
Posted: Mon Oct 06, 2014 5:45 pm
by KleanZlate
I want to upgrade from v1.5 to v2. Is it enough to upgrade just the plugin or do I need to upgrade the standalone as well?
Re: A question about upgrading
Posted: Mon Oct 06, 2014 8:09 pm
by TRRazor
Hey KleanZlate,
upgrading to 2.0 requires you to purchase both updates - standalone and the Poser plug-in.
Should you already have purchased and installed both of them, from what I can remember the Poser plug-in doesn't need Standalone to be updated, since it's functioning on it's own.
Re: A question about upgrading
Posted: Mon Oct 06, 2014 8:18 pm
by KleanZlate
TRRazor wrote:Hey KleanZlate,
upgrading to 2.0 requires you to purchase both updates - standalone and the Poser plug-in.
Should you already have purchased and installed both of them, from what I can remember the Poser plug-in doesn't need Standalone to be updated, since it's functioning on it's own.
I have licenses for both the standalone and plugin versions 1.5 but I never use the standalone one. So is it enough for me to just upgrade the plugin?
Re: A question about upgrading
Posted: Mon Oct 06, 2014 10:11 pm
by face_off
So is it enough for me to just upgrade the plugin?
I'm sorry - you need to upgrade both.
Paul
Re: A question about upgrading
Posted: Tue Oct 07, 2014 5:48 pm
by KleanZlate
I keep getting this message from Paypal when trying to pay:
"Return to merchant and try a different payment method
We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available)."
I've googled this and tried various "fixes" but nothing seems to be working. Just to make sure, this is strictly a Paypal issue, right?
Re: A question about upgrading
Posted: Wed Oct 08, 2014 1:01 am
by FooZe
Hi KlenaZlate,
Can you please send a screenshot of the error to
[email protected]
I'm hoping that the problem is temporary and will work again later.
The only other option we have is an international bank transfer which is not very good. It is very slow (usually takes a week) and sometimes comes with very large fees.
Re: A question about upgrading
Posted: Wed Oct 08, 2014 6:46 pm
by KleanZlate
I contacted PayPal and they sent a list of steps I could take, none of which has worked. I sent their reply along with a screenshot of the error to your support email.
Thanks for the reply.
Re: A question about upgrading
Posted: Thu Oct 09, 2014 8:21 am
by Zay
If its not a problem with the credit card it might be something on your PC that is blocking Paypal to validate the transfer. Try a different browser or better yet - a different PC with a different Internet connection.