OTOY Forums

It seems to be running way behind schedule. I may be wrong but I vaguely seem to remember that the octane plugin for carrara was announced after daz? and it seems to have been released now before the finalised non beta daz studio plugin? Either way. It seems to be taking a very long time.

I have over the last few months spent around 500 euros on content from the daz 3d store for daz studio in anticipation of a final, stable version of octane plugin (v2.0) being released. I am now wondering if a stable version 2 is going to be released at all or only after a very extended development time with effectively an open ended date of release...

anybody know what is going on?

Thanks

Angus

It's either going to be released this week just to confound all of us wondering when the release date is going to be or it'll be many, many more months of waiting. I see no in between scenario. To hazard a guess based on current experience your content purchases will exceed 1,000 euro's before the plugin is released. We're all probably heavily invested in DAZ content which stops us changing platform and buying a different, up to date plugin. There seems to be no point in asking for news updates because any proposed schedule becomes meaningless when it's not met.

edited and removed by user

Hmm well, t_3 hasn't even posted on the forums in about 2 months now and the forums are no longer recording when he last visited due to it being so long ago.

I think we need to get OTOY to give t_3 a poke (or a kick, whichever you prefer), the complete lack of any information is becoming stupid, we know they can reach him, as last time he showed up was due to a new user having problems and contacting OTOY and there he was a day later (though the user had already asked for a refund by then).

I also do not believe there was any waiting for a DS update before progress could be made, it's never been mentioned as far as I know and I'm sure it would have been if this was the case.

He posted in the "crashes" thread a few weeks ago. The forum for some reason hides the time since his last post. It's still worrying that there's not a single announcement or anything

Brrr, that speculation makes me shudder
No one can stop him from working on those if he wants to, I believe; but I implore t_3 to make updating the long overdue 1.2 first priority.
I'm getting restless and I for one am developing buyer's remorse now that the Carrara plugin is out and it's already 2.0.

I'd love to have Octane plugins for AE and PS, and maybe t_3 is capable in developing them. If he is indeed, but the development times are going to be this long (or even longer) with little or no communication, I'll be taking my money someplace else, thank you.

I wonder, what could be going on in t_3's environment right now to make him so seemingly reluctant to announce any update. There was that claim that the DS API is still in the 4.5, okay fair enough. Was that the only hindrance? Or has something gone so far south now that he's ashamed to tell us about it?

Or maybe as Spectralis says, t_3 is just building up the anticipation in us for the big reveal before very long. And when he does release the update, it's going to be so awesome that he is certain, all will be forgiven (maybe?)

Be that as it may, no regular communication with customers who are following a product's development still isn't just bad bad bad business practice, it's immature IMO, with all due respect.

..

I can't find any evidence that t_3 has anything to do with the AE plugin, the announcement doesn't mentioned any 3rd party developer and looks purely like it's in house otoy, where as other plugin announcements don't look that way. As for the PS plugin, I can only find mention that they announcement it in another announcement, the actual PS announcement itself seems to be gone/missing so who knows with regards to that.

So I can't find any basis to any of this speculation and I personally think you should just delete it if it's not based on anything, it's not helping anyone and probably doing damage by putting it here.

I totally agree to SiliconAya.

The best thing we can do is contacting OTOY in hope they can bring t_3 to give some kind of statement to the customers. Who are at least also OTOY Customers.

We all do not know if t_3 is working, dead or having drinks and girls at Bahamas Beach.
Perhaps the more people contact OTOY the higher is our demand.

For now i have arranged myself with the 1.2 Plugin. But for how long ? At the end i just setup a new graphic workstation with an Nvidia heart , to go the octane way with my DAZ. Now i go to regret my invest. I do want to go to another software. Carrera is already dead. Poser is not as comfortable as DAZ is. I have spent thousands of euros for content the last 2 years.

If this forum were public i had not done this.

Since the release of the Carrara plugin my attitude has hardened. This morning I've spent four hours repeatedly struggling to get the plugin viewport to update a figure's clothing and to work out why this character, which has merged flawlessly in every other scene I've used it in now shows up in the plugin viewport, in this scene, with black seam lines. As usual there's no problem with the skin in the DS viewport!

Over every week of daily use I spend at least half to a full day trying to fix problems like this with the plugin. It severely impacts on the length of time it takes to complete a project. There isn't even any meaningful support nor documentation for the current version of the plugin which is completely unprofessional. I'm utterly sick of it! This plugin is not fit for purpose. The only reason I keep on using it is because there's been no alternative. But now at least there is the Carrara plugin.

But why should we put up with these limitations any longer and remain caught in this trap or feel obliged to change platform just to have a plugin that everyone else has been using for months? This situation appears to favour OTOY because to use v2 of the plugin with our content the only option now is to buy the Carrara plugin or wait who knows how long for the DS plugin to be updated. And I don't blame the Carrara plugin devs if they do take advantage of this ridiculous situation because they have no control over the DS plugin development unlike OTOY.

I've held back and tried to be considerate to t_3's situation because I didn't want to jeopardise the development. But so far, for a very, very long time, there's been no development, despite assurances, to jeopardise so why bother holding back any longer? I'm going to make an official complaint to OTOY about these recurring problems and the terrible development process that has precipitated them. Following Hubby72's advice I urge everyone to complain to OTOY about the really lacklustre, bordering on insulting, way we've been treated as customers.

And I don't condemn anyone for speculating because OTOY and the developer are entirely responsible for this situation, not the one speculating.

This is the email of complaint I sent to OTOY. If you decide to make an official complaint feel free to adapt or copy it if necessary. The more complaints the more chance there is of some response.

Dear OTOY,

I wish to make an official complaint about the lack of development of the Octane Render plugin for DAZ Studio. The newly released Carrara plugin and nearly every other plugin have been updated to version 2 but the DS plugin languishes at version 1.2. I have held back from making an official complaint so far, out of consideration for the developer, even though this problem has been on going. I had hoped that giving the developer more time would result in some development but, despite assurances, this has not happened so far. There have been no updates in news or software for months.

During each week of daily use I spend about a half to one day troubleshooting problems with the DS plugin such as clothing not updating in the viewport after figure movement and related problems during animation rendering. I do not have any of these problems with the DS viewport or its Reality renderer but in the unlikely event that this is a problem with my computer system there is no meaningful support or documentation for the plugin either. I believe this is a completely unprofessional approach to software development and customer support.

As a responsible company, please take charge of this situation and ensure the plugin is updated to version 2 with on going regular support. I hope you will also assuage the concerns of my fellow plugin users on the DS Plugin forum who have patiently tolerated the very unprofessional behaviour of the plugin developer.