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I have had quite a few crashes when trying to use octane 1.20 student on a very vanilla Revit 2013 (yes, I have all Revit updates)

computer is a Xeon E3, 3.4g with 8gb Ram and a quarto 600 - 306.68 Driver

I received several unrecoverable errors while opening project #1, after which I did a save-as, and project #1 worked. Then I began working on Project 2 for about 2 hours and tried to save and received the following error (see attachment) - both projects were prob open simultaneously for a time if it matters.
I am concerned octane breaks my project?

any help? thanks all

Hi

That crash is coming from inside Revit when the plugin is opening a transaction in order to save the Octane nodes to the Revit scene. I have not seen this error before. Normally if Revit cannot open a transaction if will display a warning as such.

Is Revit crashing - or is it just displaying this exception message and then continuing to run?
Your Nvidia drivers are very old - I suggest updating to the latest.
What exact version (ie. the release number) of the plugin are you using pls?

I received several unrecoverable errors while opening project #1, after which I did a save-as, and project #1 worked. Then I began working on Project 2 for about 2 hours and tried to save and received the following error (see attachment) - both projects were prob open simultaneously for a time if it matters.

What do you mean by "unrecoverable error" pls? Whilt the plugin and Revit should always be working on the "currently open scene", Revit and/or the plugin can potentially get out of sync. So having one Revit scene open at once when rendering in Octane helps in this situation.

I am concerned octane breaks my project?

The plugin uses the Revit API to store the node info - so in theory, it should be impossible for the plugin to corrupt your Revit scenes - however it is always wise to keep backup prior to saving a scene with Octane info in case there is an issue we haven't seen yet.

Thanks

Paul

face_off wrote:Hi

That crash is coming from inside Revit when the plugin is opening a transaction in order to save the Octane nodes to the Revit scene. I have not seen this error before. Normally if Revit cannot open a transaction if will display a warning as such.

Is Revit crashing - or is it just displaying this exception message and then continuing to run?
Your Nvidia drivers are very old - I suggest updating to the latest.
What exact version (ie. the release number) of the plugin are you using pls?Paul

The image relates to crash #2 in project #2 (ill get to crash #1 in project #1 shortly)
I had opened project #2 before closing project #1b (the save-as), I suspect this may have contributed to the issue. after which I closed project #1b and continued work on #2 for 2 hours. It was when saving to close #2 I received the error in the image.
also: I am using the plugin available from the downloads section of the user interface - I do not think we have access to anything newer?

face_off wrote: What do you mean by "unrecoverable error" pls? Whilt the plugin and Revit should always be working on the "currently open scene", Revit and/or the plugin can potentially get out of sync. So having one Revit scene open at once when rendering in Octane helps in this situation.

Error #1 in Project #1 was an Unrecoverable error meaning the Revit app closes suddenly and completely, and is replaced by the Autodesk error report catcher & sender.
Different to a recoverable error which notifies the user of an error and allows saving a recovery file.
as above, I think we're both smoking the same stuff regarding not having two projects open at once, imagine if it broke both! haha. jk

I am using the plugin available from the downloads section of the user interface - I do not think we have access to anything newer?

OK - that version is from quite some time back - and a lot has changed in the plugin with version 1.5 and 2.0. My suggestion is to just work on one Revit scene at a time - and you will not see that error. If you ever get a crash, a "journal" file will be written, which will generally state the reason for the crash at the end of the file.

Paul

face_off wrote:

I am using the plugin available from the downloads section of the user interface - I do not think we have access to anything newer?

OK - that version is from quite some time back - and a lot has changed in the plugin with version 1.5 and 2.0. My suggestion is to just work on one Revit scene at a time - and you will not see that error. If you ever get a crash, a "journal" file will be written, which will generally state the reason for the crash at the end of the file.

Paul

should I look at this journal? where can I find it?

thanks btw

should I look at this journal? where can I find it?

It will be somewhere like C:\Users\[user]\AppData\Local\Autodesk\Revit\Autodesk Revit 2013\Journals.

Paul