OTOY Forums

Hi,
i paid yesterday for 1 Octane's license, but no news from refractive since yesterday?
Do i missed something?

Cheers,
Nicolas

Hi Colas, you might have seen some other threads meanwhile. Don't worry. It is just an extremely stressy week for the office, because they are in midst of an office move, packing boxes etc... and at the same time one server broke down. Best is to load down stable beta 2.2 and send a mail to license@ including your Machine ID (it pops up when you open the programme for the first time). You'll then receive an activation code as soon as they can manage, they seem to be on late night work etc... Current version beta 2.3 v. 5 will work when the server is up again... Might not take too long.

There is also an anouncement on the homepage http://www.refractivesoftware.com/forum ... f=7&t=4086 .
I think, it is the worst week, they have had so far.

Hope it helps, cheers, i was in the same situation till yesterday and got my activation code alright.

It's activated now (your nickname is purple on the forums),
keep in mind we're in different timezones and also read this post please:

http://www.refractivesoftware.com/forum ... f=7&t=4086

Yours,
Radiance

irene wrote:Hi Colas, you might have seen some other threads meanwhile. Don't worry. It is just an extremely stressy week for the office, because they are in midst of an office move, packing boxes etc... and at the same time one server broke down. Best is to load down stable beta 2.2 and send a mail to license@ including your Machine ID (it pops up when you open the programme for the first time). You'll then receive an activation code as soon as they can manage, they seem to be on late night work etc... Current version beta 2.3 v. 5 will work when the server is up again... Might not take too long.

There is also an anouncement on the homepage http://www.refractivesoftware.com/forum ... f=7&t=4086 .
I think, it is the worst week, they have had so far.

Hope it helps, cheers, i was in the same situation till yesterday and got my activation code alright.

You just posted at the same time

Thnx
Radiance

radiance wrote:
You just posted at the same time

Thnx

Just checked the time, must be morning there by now.
Make sure to get some basic sleep at some point... Well, it will be a "story to tell your grandchildren".

Good luck for now!