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Just bought my upgrade, but didnt saw the maya plugin on the upgrade window, where can I check if I got any voucher related to the free plugin upgrade in my account menu?

You just have to wait until plugin is available. For now is not.

My question is related to the fact that theres no comprobable voucher or link or document that guarantee the people who just upgraded to 2.xx standalone about the free plugin upgrade (Maya on this case)

I know I might be overreacting a little bit, being an extremely nervous person, I just need any kind of confimartion that I would not need to invest again for the Maya plugin upgrade.

mclaird wrote:My question is related to the fact that theres no comprobable voucher or link or document that guarantee the people who just upgraded to 2.xx standalone about the free plugin upgrade (Maya on this case)

I know I might be overreacting a little bit, being an extremely nervous person, I just need any kind of confimartion that I would not need to invest again for the Maya plugin upgrade.

I have confirmed a 'voucher' is stored against your account.
When maya 2.0 is out and you go to the upgrade page, it should tell you down the bottom of the page that you have a voucher for a free upgrade.
Tick maya, then click proceed, it should automatically use the voucher, upgrade your license and not ask for payment.

(Of course, at the moment you most likely have nothing upgradeable, so when you go to the upgrade page it says words to that effect and doesn't get so far as to tell you that you have a voucher).

Thanks
Chris.

cool!

nice to know and thank you for the support

Thank you Fooze.

I appreciate the time for answering my queue.

I apologize for the inconvenience or if my conduct seemed rude or obsene.

Thank you once more and to everyone who replied tho this post.

Yeah nice to know, because I never used Octane Standalone, I just use the Maya plugin. I have bought the Standalone upgrade just to encourage the development of this wonderful plugin, but I was hoping for a free upgrade too for my maya plugin.

FooZe wrote: When maya 2.0 is out and you go to the upgrade page, it should tell you down the bottom of the page that you have a voucher for a free upgrade.
Tick maya, then click proceed, it should automatically use the voucher, upgrade your license and not ask for payment.

(Of course, at the moment you most likely have nothing upgradeable, so when you go to the upgrade page it says words to that effect and doesn't get so far as to tell you that you have a voucher).

Thanks
Chris.

Maya plugin 2.03 is out and I did not find the voucher. If I tick Maya and proceed to payment it redirects me to paypal with the €39,00 payment order. Am I looking at the wrong place?

I also have the problem that I can't use the Maya plugin (tried 2.03 and 2.04) with my Standalone 2.04. Can't find any voucher or anything, and Octane just says that my licence is valid for 1.x, even though I bought 2.0 as soon as it came out.

As reference, Fooze resolved my case individually. It seems the system made my voucher already claimed somehow.}

So if anyone else have the same problem, one should not hesitate to contact otoy.