OTOY Forums

"For a limited time, users who upgrade to OctaneRender™ 2 can also upgrade an existing plugin license at no additional cost to make use of an available OctaneRender™ 2 plugin or receive a voucher towards the 2.0 plugin when it’s available."

I have purchased the new version of Ocatane 2.0 now how do I take advantage of the above offer (Sketchup Plugin)?

Thanks

Hi,

This does not really apply for the sketchup fully integrated plugin because it was never available as 1.x (it was released as 2.x). So there is no upgrade from sketchup 1.x to 2.x.
For a 2.x sketchup fully integrated plugin license please go here: http://render.otoy.com/shop/sketchup_plugin.php

Wait a minute, are you saying that it does not apply to Sketchup users? That can't be right. What is going on here? I received an e-mail that stated that I would "receive a voucher towards the v2.0 plugin when it’s available." Well it's now available. I want the voucher I was promised in the e-mail I received, or I would like to get my money back on the purchase I made, clearly thinking I would get the Sketchup plugin for free. Sounds like a scam to get people to upgrade!

Hi Wltalbot

Please email [email protected] with details of this and your customer account username if you would like to take this further.

Thanks
Chris.