OTOY Forums

Can someone please tell me (give some instructions) how to make a payment when my country isn't supported by PAY PAL? You should make/enable direct credit card payments, pay pal doesn't support every country in the wold you know... i really wanted to buy your software but after this i'm not sure what to think.....

This is quote from your site:

4. Price/Shipment/Delay

4.1 The client can make payment by bank transfer, check, paypal or credit card.

4.3 The client can offset only against undisputed claims or claims that have been established by declaratory judgment.

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Again i don't have pay pal abilities, so is this misrepresentation??? I want to pay with a credit card but there's no option to do that on your site (am i missing something here?)

Hi,

You can use the paypal facility to make a normal credit card purchase (ie you don't need a paypal account, just a valid credit card). Try it, if you still have problems (which I don't think you will) let us know.

Hi Eric,

quote:
"You can use the paypal facility to make a normal credit card purchase"

I CAN'T, because you have to choose A COUNTRY from the dropdown list (and mine isn't there) - i've tried to pick a random one - and when i provide the number from the credit card and the billing adress etc. the system knows that this VISA card isn't issued in that country.

This is the error i get:
The credit card number you have entered cannot be verified. Only credit cards from approved countries may be used on PayPal.....

so again, could you please provide some instructions how to make a payment in this case?

Thank you upfront

I see. OK you can do a telegraphic transfer or western union in that case. Let me know if that will work for you. Also you should start corresponding via pm or email. My name @ refractivesoftware.com

Hey guys (Radiance team),

I haven't heard from Eric, he's not replying.... this really doesn't look professional on your behalf. I'm waiting on a simple invoice form for 3 days.

Sorry but eric is in the NZ office, a different timezone, and as you might have read, we're moving offices.
It's murphy's law week for us

He's awake now so he will answer you soon.

Radiance