Page 1 of 1
Payment complete, but no access to licensee content?
Posted: Fri Oct 15, 2010 4:06 pm
by Reality4
Hi Refractive Software,
I have received an email with instructions for downloading the licensed version of Octane, but I can't see it on the forum index.
I guess I still have a 'member-but-not-licensee' status?
I'm really REALLY eager to play with the exporters and new features of course!
Thanks for your help,
Charles
Re: Payment complete, but no access to licensee content?
Posted: Fri Oct 15, 2010 4:06 pm
by radiance
Pasted so we can work faster to activate
:
We'll activate it soon (in an hour or so, many others are waiting), don't worry
We've had a huge increase in sales lately due to the 2.3 beta, and due to the expanding of resources, we just moved in 2-3 days to a new bigger office building.
Yours,
Radiance
Re: Payment complete, but no access to licensee content?
Posted: Fri Oct 15, 2010 4:08 pm
by Reality4
Good for you! Congrats!
Re: Payment complete, but no access to licensee content?
Posted: Sun Oct 17, 2010 8:19 am
by Reality4
Wow, you have been updating my account somewhere Saturday evening in the middle of the weekend, that's what I call great support!
Re: Payment complete, but no access to licensee content?
Posted: Sun Oct 17, 2010 8:57 am
by radiance
i'm still typing the new auto reply with all the information in it, and a complete beginner guide to octane licensing...
That's why i have not replied to mails yet
Radiance
Re: Payment complete, but no access to licensee content?
Posted: Wed Oct 20, 2010 9:52 am
by Inciner
Same problem.
Send PayPal data to
[email protected] twice =)
Have just seen, that in account profile were written
1D[email protected] instead
1d[email protected]
I've fixed my email adress.
Is it fatal mistake?