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Could not connect to OctaneLive ???

Posted: Wed Dec 25, 2013 2:39 pm
by oshosamiry
Could not connect to OctaneLive
???

Last Version : 1.20
New Version : 1.23

http://render.otoy.com/forum/download/f ... w&id=27644

http://render.otoy.com/forum/download/f ... w&id=27645

Re: Could not connect to OctaneLive ???

Posted: Wed Dec 25, 2013 7:05 pm
by pixelrush
If you have entered your license details correctly and you don't have firewall issues do like the message says and send an email to Otoy. They will be able to sort out the problem for you.

Re: Could not connect to OctaneLive ???

Posted: Wed Dec 25, 2013 8:33 pm
by oshosamiry
pixelrush wrote:If you have entered your license details correctly and you don't have firewall issues do like the message says and send an email to Otoy. They will be able to sort out the problem for you.
What Email ???
Do not respond to any email

Re: Could not connect to OctaneLive ???

Posted: Wed Dec 25, 2013 10:33 pm
by pixelrush
Hello again,
I am sorry you have this small license activation problem to begin. Please be patient. It is a Public Holiday in NZ today. It is Christmas time across the world you understand? If you send an email to [email protected] they will get back to you soon. They are usually very good about attending to their customers but be reasonable about expectations over this week.
If I send you email asking for work stuff now you probably not available for good reason. ;)
Soon they help you and all will be well for happy rendering.