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ERROR AUTHENTIFICATION
Posted: Wed Dec 18, 2013 2:04 pm
by swatt7
Error to activation in version 1.20
Standalone activation is OK!
Integration Actiovation is not working!
Internet connection is OK!
Re: ERROR AUTHENTIFICATION
Posted: Wed Dec 18, 2013 11:45 pm
by FooZe
Hi Swatt7,
Something must be blocking the connection to our authentication servers.
Have you tried temporarily disabling any firewalls you have? (windows or otherwise).
Thanks
Chris.
Re: ERROR AUTHENTIFICATION
Posted: Thu Dec 19, 2013 10:10 am
by swatt7
Kaspersky 6.0 is working, but it does not matter.
Windows Brandmouer is OFF!
But previously Activation is working -
Before installing testing version 1.22.
When i reinstall to ver. 1.2 activation is error!
But Home on secont computer - activation is ok!
Sorry for my English! )
Re: ERROR AUTHENTIFICATION
Posted: Thu Dec 19, 2013 8:41 pm
by FooZe
Hi, can you please try a ping to live1.refractivesoftware.com.
Does the standalone say "online" in the bottom right?
Thanks
Chris.
Re: ERROR AUTHENTIFICATION
Posted: Mon Jan 20, 2014 12:25 pm
by swatt7
Hi a new problem whith version 1.25 for max.
I've deactivated account in browser, wating 1 hour.
Than standalon actiwation is ok!
But OctaneRender® for 3ds max® v1.25[Test] is same error
look at ping