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Can't activate - help!

Posted: Fri Nov 08, 2013 11:26 am
by Jorgensen
I'm trying to activate octane plugin for max. But it keeps saying that the standalone account is current activated on another machine.

But the standalone runs in the background, and is activated / connected.

I have tried to deactivate both accounts via http://render.otoy.com/account/octanelive.php, and I can start and activate the standalone version. But the plugin refuse to activate.

If I look at my account, it says that both versions are activated :-/

What do I do wrong?

Re: Can't activate - help!

Posted: Fri Nov 08, 2013 12:18 pm
by Jorgensen
now I could activate - don't know what was the problem though.

Re: Can't activate - help!

Posted: Sat Nov 09, 2013 3:16 am
by stratified
Hi there,

It takes ~ 1 hour before your account is deactivated so I guess that's what happened.

cheers,
Thomas

Re: Can't activate - help!

Posted: Sat Nov 09, 2013 7:12 am
by Jorgensen
But I could activate the standalone version?