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Problem for activate C4D plug

Posted: Tue Jun 04, 2013 6:25 am
by sodapop66
Hi to all
newcomer to the world of octane, after a good week of intense testing with the demo or worked perfectly, I decided to buy octane + C4D plug but here since not serialized plug
I get the message "Your account actived Octane Live! Please restart the program" but after a restart C4D the Activate button becomes clear and Deactivate remains hopelessly gray
It seems I still have access to the functions of octane, I can download materials via liveDB Manager but nothing appears everything is shaded gray and unfortunately if I want to edit a texture C4D freeze, LiveViewer window remains black
I tried everything:
1-change version of the plug has 0.57ß 0.34
2-erase oct.dat
3-Remove all plugs to C4D other than Octane
4-Test 32bit Version
5 - C4D in U.S.
6 Reinstall full-C4D
For info Octane standalone version works perfectly
and my set
Alienware R4 i7 3.6 24GB ram
Gainward GTX580 3GB
Win 7 last maj
C4D R14.041
Thank you in advance, I'm counting on your help and experience to get out, if I should ask for a refund unfortunately

Re: Problem for activate C4D plug

Posted: Tue Jun 04, 2013 10:33 am
by aoktar
can you check Account status on Otoy Account page? Is it activated plugin and standalone accounts?

Re: Problem for activate C4D plug

Posted: Tue Jun 04, 2013 1:17 pm
by sodapop66
Standalone and C4D plugin activated on my OctaneLive Account

Re: Problem for activate C4D plug

Posted: Tue Jun 04, 2013 3:19 pm
by aoktar
can you try with 0.49 or 0.56?

Re: Problem for activate C4D plug

Posted: Tue Jun 04, 2013 3:42 pm
by sodapop66
i didn't found 0.56

doesn't work with 0.5, 0.57
freeze at launch with 0.49
under 0.34, it worked for 1 launch only, and now i have error window "Octane Appi Error: Cuda device 0: Failed to find Cuda binary matching compute model 2.0" and C4D freeze

Re: Problem for activate C4D plug

Posted: Tue Jun 04, 2013 5:15 pm
by aoktar
I'll try to resolve this with PM

Re: Problem for activate C4D plug

Posted: Tue Jun 04, 2013 5:17 pm
by sodapop66
thanks in advance

Re: Problem for activate C4D plug

Posted: Wed Jun 05, 2013 9:03 am
by sodapop66
Finally i found the bug
simply if you display at the launch the octane control settings at the default interface screen, octane activation doesn't work
No octane windows must be set at the interface default launch

:idea: :idea: :idea: :idea: :idea: :idea:

Re: Problem for activate C4D plug

Posted: Wed Jun 05, 2013 1:01 pm
by nehale
YESSSSSSS! ITS WOOOORKS!!!! :D :lol:

Thanks sodapop66!!!

Re: Problem for activate C4D plug

Posted: Wed Jun 05, 2013 2:16 pm
by aoktar
Hi,
if so there is a problem with RestoreLayouts function in plugin. Thanks for efforts, i'm checking to fix it