OTOY Forums

Hello
Demo version crash immediatly when i try to load the Octane file from Demo suite
or when i load the mesh like obj. file




I run Mac Pro Quad-Core Intel Xeon
Operating systeme Mac OS x 10.6.4
NVIDIA GeForce 8800 GT (GPU)
Vram 512 Mo.


i already purchased the license of Octane and really hope that the problem will be solved.
Thank you very much

Hi,

Please watch the installation tutorial to see how to install octane and it's drivers etc...
There's a link to the video tutorials on our downloads page, top left.

Radiance

Thank you Radiance
i made exactly how in tutorial
step by step.
maybe because i instaled Cuda 3.1 and not 3.0
now i instaled the beta version from my account and i have the same problem

Hi,

Please give us more information, like the details of the crash report when the application quits.
I'm sure you did'nt install the required packages correctly...

Radiance

First i installed Drivers
second toolkit
after i installed beta with the activation key pasted after request.
open soft all is right
when i load objet i have the node in Graph Editor
but when i click an the node of object Octane crash (the obj. is triangulated.)
or when i create the node of material diffuse for example same problem
-when i click on the node Difuse - Octane crash

thank you very much

Hi,

As said, please provide us with a screenshot or log file of the details of the crash.
You likely did not install the right packages.

Radiance

moved in customer forum

i would like say just THANK YOU VERY VERY MUCH REFRACTIVE SOFTWARE TEAM for amazing rendering soft !!

Could someone finish solving this one or show me where the thread was continued, because this is the exact problem I am having. I am using a mac with 10.6 (mac pro 4,1 quad). I installed the cuda drivers, (3.1 june), and then the toolkit (3.1 june). Octane starts up fine, import the mesh fine. Then when I click on the node it crashes instantly. It doesn't give me a crash report. Any help?

thomasbosley wrote:Could someone finish solving this one or show me where the thread was continued, because this is the exact problem I am having. I am using a mac with 10.6 (mac pro 4,1 quad). I installed the cuda drivers, (3.1 june), and then the toolkit (3.1 june). Octane starts up fine, import the mesh fine. Then when I click on the node it crashes instantly. It doesn't give me a crash report. Any help?

Hi,

We put up a video that shows exactly what to download and install, it's linked to from the top left of the downloads page, a big question mark icon.

You did'nt install the correct versions of cuda, it's 3.0 not 3.1 for our beta 2.2 demo.

Radiance