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Unable to use Demo. Invalid OctaneLive Account/ password

Posted: Sun Feb 17, 2013 8:48 am
by alawrence
Hello

I am incredibly frustrated trying to activate the demo.

I have downloaded the Octane Demo.

I have installed the CUDA drivers

I have copied the demo program to my applications folder.

I have registered an account and logged into your website.

I am able to login to the website and view my account.

I cannot get the Octane application to work because of an

Invalid OctaneLive Account/ password combination.

The website says I do not have an OctanceLive account.

I am using OS X 10.7.5


I have wasted hours trying to get this to work.

Re: Unable to use Demo. Invalid OctaneLive Account/ password

Posted: Sun Feb 17, 2013 7:53 pm
by abstrax
alawrence wrote:Hello

I am incredibly frustrated trying to activate the demo.

I have downloaded the Octane Demo.

I have installed the CUDA drivers

I have copied the demo program to my applications folder.

I have registered an account and logged into your website.

I am able to login to the website and view my account.

I cannot get the Octane application to work because of an

Invalid OctaneLive Account/ password combination.

The website says I do not have an OctanceLive account.

I am using OS X 10.7.5


I have wasted hours trying to get this to work.
Sorry, that was probably my fault. I will have a look and let you know in a few minutes.

Re: Unable to use Demo. Invalid OctaneLive Account/ password

Posted: Sun Feb 17, 2013 7:58 pm
by alawrence
Hello

Any help would be most appreciated.

I am currently online to test any solutions you might have.

Best regards

alawrence

Re: Unable to use Demo. Invalid OctaneLive Account/ password

Posted: Sun Feb 17, 2013 8:09 pm
by abstrax
Please re-download and try again. It should work now, if not, please let me know.

Cheers,
Marcus

Re: Unable to use Demo. Invalid OctaneLive Account/ password

Posted: Sun Feb 17, 2013 8:42 pm
by alawrence
Thank you.

The new download worked and there was no activation dialogue box.

I also downloaded the Demo suite Demo scenes.

When I open the files there are no objects. I can see the nodes. below the main screen, which is entirely light grey, the following scene information is displayed.

0Textures. 0 Tris, 0 Meshes, GEforce GT330. 511/511MB

When I try to load or reload the object, for example the teapot.obj the text turns red and has (failed) after GeForce 330M

Sorry for being such pain.

Re: Unable to use Demo. Invalid OctaneLive Account/ password

Posted: Sun Feb 17, 2013 9:16 pm
by t_3
@markus : the gt 330 is a pre-fermi card built upon a g92b chip from nvidia; means only supporting compute model 1.2...

Re: Unable to use Demo. Invalid OctaneLive Account/ password

Posted: Sun Feb 17, 2013 9:25 pm
by alawrence
I am able to render when I create anew scene and add objects and materials.