OTOY Forums

Hello,

About a week ago I bought Octane Render through the site using Paypal, but paypal's processing with bank accounts in France are very slow (21 days) so I wish to cancel the transaction so I can order it again with a proper credit card.

I tried contacting the team through [email protected] and [email protected] but no one got back to me after I sent a couple of mails. Can someone direct me to the proper channels?

It's quite urgent as I need to train myself asap and the demo is not cutting it!

Many thanks

Hi Starv,

Sorry for missing your emails, i'm not sure what has gone on here as we check these addresses frequently (ie: constantly). What address will they have come from and on what day? Also perhaps you can forward them to me ([email protected]).

Thanks
Chris.