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Re: Refractive Software® announces OctaneRender® for 3ds max®
Posted: Sat Feb 04, 2012 3:46 am
by pixelrush
Hi @cgp,
Refractive process the sales manually.
Their office hours are for the New Zealand time zone.
As I write this it is 4:45pm Saturday.
Sometimes the Refractive guys look in during the weekend but you might have to wait until Monday.
Sorry for any inconvenience.
You will receive an email from them with the download details when your order has been processed.
Re: Refractive Software® announces OctaneRender® for 3ds max®
Posted: Sat Feb 04, 2012 11:57 am
by Proupin
Hi there, is the demo be delayed much longer????
Re: Refractive Software® announces OctaneRender® for 3ds max®
Posted: Sat Feb 04, 2012 1:41 pm
by t_3
cgp wrote:I purchased a bundle of 3ds max plugin and octane standalone license a few hours ago.
Please let me know when I can download it.
as you already got the "licensed user" badge, you can download all you need here from the forum:
FAQ:
http://www.refractivesoftware.com/forum ... =24&t=4069
b2.52 Standalone:
http://www.refractivesoftware.com/forum ... =24&t=8054
b2.57 Standalone RC:
http://www.refractivesoftware.com/forum ... 33&t=12284
b2.57 Max plugin:
http://www.refractivesoftware.com/forum ... 27&t=12385
...
Re: Refractive Software® announces OctaneRender® for 3ds max®
Posted: Mon Feb 27, 2012 4:33 pm
by Garrick
I don't own 3Ds Max but does this work with Goz (out side of displacement maps) at all?
Re: Refractive Software® announces OctaneRender® for 3ds max®
Posted: Wed Feb 29, 2012 12:51 pm
by Mr Getdown
Anyway I can swap licenses from standalone to 3dsmax version? Even for a fee?
Re: Refractive Software® announces OctaneRender® for 3ds max®
Posted: Wed Feb 29, 2012 8:10 pm
by pixelrush
I'm not sure what you are asking.
To use the plugin you need to have Octane stand-alone installed as well ie. Octane + plugin together.
If you have a spare stand-alone you want to swap for a plugin I am not sure Refractive would do that but you could ask.
Usually they have a no refund policy I think.
Try emailing them - license at refractivesoftware dot com.
Re: Refractive Software® announces OctaneRender® for 3ds max®
Posted: Wed Apr 18, 2012 3:47 am
by donghai
Can I ask next. 3dmax2011 how to install your product?Able to explain it?There are your products how to buy?I was in China.English is not good.Do you understand English?And communicate with me! ! Thank you
Re: Refractive Software® announces OctaneRender® for 3ds max®
Posted: Wed Apr 18, 2012 4:41 am
by abreukers
donghai wrote: Can I ask next. 3dmax2011 how to install your product?Able to explain it?There are your products how to buy?I was in China.English is not good.Do you understand English?And communicate with me! ! Thank you
hi, we've replied to your email about this earlier so there should be a bit more detail in your inbox by now.
cheers.
Re: Refractive Software® announces OctaneRender® for 3ds max®
Posted: Wed Apr 18, 2012 5:01 am
by pixelrush
Perhaps this is helpful too
To buy Octane you should go to this web page
http://www.refractivesoftware.com/shop/
You can pay by bank transfer, check, paypal or credit card.