OTOY Forums

Rest In Peace
- Octane -
2014 - 2015

wastzzz wrote:Let the guys work in peace!

LOL ya sorry to ask for what i paid

:p

will you do a proper material conversion from 2 to 3 - I know there's a script - but I've got few hundred projects, from last year alone - and not sure if I'm the only one, but you should make a proper converter - like there's one from vray to octane, why not make octane 2 to octane 3..
.. is this asking for too much, am I whining?

- I was here supporting octane from 2010., been in the 3dmax alpha testing - people ask me about octane 3 - and I tell them it's still buggy and the converter from 2 to 3 is non existant... and it will take me at least a year until it's bug free and me wishing to convert entirely

- am I whiny, or am I realistic - I'm still on 2.21 for that reason alone, as I'm working in production with octane, and it's critical that it's stable, and running fine ..

- the benefit of having a converter from 2 to 3 means you will get more positive reviews from "veteran" users like me, who's opinions might matter from marketing point of view..

- I'm learning this marketing thing can eat you up if you don't appease to your users (buyers) - one bad review can end up a large reach, and you end up loosing hundreds of users ...

- so make users happy, you will have money - please tell that to your bosses - and make them hire more people and get serious with it, you developers are doing the best you can.. but I can tell you need a lot more helpe - a lot, if you want to make this explode ..

- also you were supposed to do a keyshot like app from the start, it's still not there - even though I'm all hardcore deep into octane, I wouldn't mind a noob user interface if it enables me to quickly finish a project - also it will open up new markets, for real noobs - there are people I would recommend octane to, but since I know it's limitations, I say use keyshot - which costs 2-3 times more ..

- otoy CTOs CEOs whatever, get off your ass, and do this right, people are already using other options - and there seem to be plenty going on ..

- I did buy the 3.0 upgrade, but I'm not gonna use it for months probably - as I said, I use it for production, and a single day missed by plugin not working is simply not an option any more, I was there testing, and discovering bugs, and been patient...

- now I'm working, and you should too - do the rock solid version we were waiting for - or go home?
.. make the users think you're listening to them, it will result in $$$$ - it's really simple ..

btw I'm working in a startup that has 5-6 people just working customer care, answering phones and emailing customers, and 20-30 developers working on a single application, ios and android, debugging, upgrading, releasing daily - and this is like 10% technical as otoy/octane is - (health tracking app with appropriate hardware) 50 people working on that alone, upgrading web site, making changes all the time

- btw those banners you have on you web site are appalling - are you serious - I could have don those for free, or if you asked anyone in the forum
https://home.otoy.com/render/octane-render/
Are you f-ing Kiddin me? Guys, if noone told you yet - this banner is seriously low end amateur hour - if you had this in your portfolio I wouldn't hire you

What's going on, please tell me? How did you manage to do that - low resolution texture on a way low end render, from a company that's supposed to be a revolution in render engine - please fix this!
Not for my sake - but yours.

.. also not sure why, but forum didn't seem to get any more popular in the 5 years it's up.. not that much posts or replies .. ?

- these things are critical to any company, there will be just that much angry posts until you get no posts at all (I'm pretty much on the verge - )

- you get guys like beeple having 2-3 thousands likes per post, but instead you hire banglades/iranin script kids to market your facebook page - I haven't checked anything there in years .. how about pay the guy for a single mention of octane - or others who use it daily and swear by it .. they are called influencers - use it

- there's no quick marketing, it's dedication to users and product - you have to love us in all out whiny shitty posts like this one ..

- finally - I do mean well, I want you to succeed

what acc24ex said...plus i too updated my licenses..but still on 1.9...i updated ALL my 4 licenses to 3.0 !

acc24ex wrote:will you do a proper material conversion from 2 to 3 - I know there's a script - but I've got few hundred projects, from last year alone - and not sure if I'm the only one, but you should make a proper converter - like there's one from vray to octane, why not make octane 2 to octane 3..
.. is this asking for too much, am I whining?

- I was here supporting octane from 2010., been in the 3dmax alpha testing - people ask me about octane 3 - and I tell them it's still buggy and the converter from 2 to 3 is non existant... and it will take me at least a year until it's bug free and me wishing to convert entirely

- am I whiny, or am I realistic - I'm still on 2.21 for that reason alone, as I'm working in production with octane, and it's critical that it's stable, and running fine ..

- the benefit of having a converter from 2 to 3 means you will get more positive reviews from "veteran" users like me, who's opinions might matter from marketing point of view..

- I'm learning this marketing thing can eat you up if you don't appease to your users (buyers) - one bad review can end up a large reach, and you end up loosing hundreds of users ...

- so make users happy, you will have money - please tell that to your bosses - and make them hire more people and get serious with it, you developers are doing the best you can.. but I can tell you need a lot more helpe - a lot, if you want to make this explode ..

- also you were supposed to do a keyshot like app from the start, it's still not there - even though I'm all hardcore deep into octane, I wouldn't mind a noob user interface if it enables me to quickly finish a project - also it will open up new markets, for real noobs - there are people I would recommend octane to, but since I know it's limitations, I say use keyshot - which costs 2-3 times more ..

- otoy CTOs CEOs whatever, get off your ass, and do this right, people are already using other options - and there seem to be plenty going on ..

- I did buy the 3.0 upgrade, but I'm not gonna use it for months probably - as I said, I use it for production, and a single day missed by plugin not working is simply not an option any more, I was there testing, and discovering bugs, and been patient...

- now I'm working, and you should too - do the rock solid version we were waiting for - or go home?
.. make the users think you're listening to them, it will result in $$$$ - it's really simple ..

btw I'm working in a startup that has 5-6 people just working customer care, answering phones and emailing customers, and 20-30 developers working on a single application, ios and android, debugging, upgrading, releasing daily - and this is like 10% technical as otoy/octane is - (health tracking app with appropriate hardware) 50 people working on that alone, upgrading web site, making changes all the time

- btw those banners you have on you web site are appalling - are you serious - I could have don those for free, or if you asked anyone in the forum
https://home.otoy.com/render/octane-render/
Are you f-ing Kiddin me? Guys, if noone told you yet - this banner is seriously low end amateur hour - if you had this in your portfolio I wouldn't hire you

What's going on, please tell me? How did you manage to do that - low resolution texture on a way low end render, from a company that's supposed to be a revolution in render engine - please fix this!
Not for my sake - but yours.

.. also not sure why, but forum didn't seem to get any more popular in the 5 years it's up.. not that much posts or replies .. ?

- these things are critical to any company, there will be just that much angry posts until you get no posts at all (I'm pretty much on the verge - )

- you get guys like beeple having 2-3 thousands likes per post, but instead you hire banglades/iranin script kids to market your facebook page - I haven't checked anything there in years .. how about pay the guy for a single mention of octane - or others who use it daily and swear by it .. they are called influencers - use it

- there's no quick marketing, it's dedication to users and product - you have to love us in all out whiny shitty posts like this one ..

- finally - I do mean well, I want you to succeed

Hi,

Regarding the converter, we have confirmed that direct conversion from 2.x to 3.x works (on another note, scenes done with a 2.25 plugin opens in v3 correctly as well). Eliminating edge cases remains a primary focus (as mentioned previously on the thread). Issues caused by certain texture file paths has been eliminated, and the problems with V-Ray converted scenes is getting fixed now. Processing times for batch renders is also being improved, and I'm working on specific edge cases provided by individual users. I'm currently putting together some updated materials (video, docs write-up, and updated application) for QA to share with the users, and will go into greater detail in a post that will coincide with it.

Currently, making the plugin, as well as it's external dependencies (i.e. the standalone) is indeed the current focus of our on-going efforts. As stated by Jim on this forum, a bug in v3 Standalone needs to be resolved before new features and fixes can be reliably tested. It is clear that an on-going conversation needs to be maintained on our end for our users, though we will continue to keep users in the loop on significant advances in our work.

We are open to suggestions regarding improvements to the Octane user experience. This will likely be a matter for the Standalone (which will in turn set the standard for this our other plugins). Where this stands in terms of priority will depend on user demand across all of our user bases.

The need for more developers have been heard loud and clear. The skill-set needed for this kind of development is distinct, and the rate at which our numbers are growing reflects this. Our team is growing, and OTOY is working hard at accelerating this process.

Social media and web design isn't an area I'm involved in. There isn't anything I can comment on in that regard, I'm afraid.

Thank you for your input, and apologies to you and all of our users for the inconveniences you have endured. Our efforts are not only for resolving issues in the here and now, but also for laying a long-term foundation for mitigating such issues in the future - the kind that can often come when dealing in bleeding edge software. This has resulted in delays and periods of radio silence, and in fairness this is not acceptable.

azen wrote:Regarding the converter, we have confirmed that direct conversion from 2.x to 3.x works (on another note, scenes done with a 2.25 plugin opens in v3 correctly as well). Eliminating edge cases remains a primary focus (as mentioned previously on the thread). Issues caused by certain texture file paths has been eliminated, and the problems with V-Ray converted scenes is getting fixed now. Processing times for batch renders is also being improved, and I'm working on specific edge cases provided by individual users. I'm currently putting together some updated materials (video, docs write-up, and updated application) for QA to share with the users, and will go into greater detail in a post that will coincide with it.

Currently, making the plugin, as well as it's external dependencies (i.e. the standalone) is indeed the current focus of our on-going efforts. As stated by Jim on this forum, a bug in v3 Standalone needs to be resolved before new features and fixes can be reliably tested. It is clear that an on-going conversation needs to be maintained on our end for our users, though we will continue to keep users in the loop on significant advances in our work.

We are open to suggestions regarding improvements to the Octane user experience. This will likely be a matter for the Standalone (which will in turn set the standard for this our other plugins). Where this stands in terms of priority will depend on user demand across all of our user bases.

The need for more developers have been heard loud and clear. The skill-set needed for this kind of development is distinct, and the rate at which our numbers are growing reflects this. Our team is growing, and OTOY is working hard at accelerating this process.

Social media and web design isn't an area I'm involved in. There isn't anything I can comment on in that regard, I'm afraid.

Thank you for your input, and apologies to you and all of our users for the inconveniences you have endured. Our efforts are not only for resolving issues in the here and now, but also for laying a long-term foundation for mitigating such issues in the future - the kind that can often come when dealing in bleeding edge software. This has resulted in delays and periods of radio silence, and in fairness this is not acceptable.

Bla bla

RobSteady wrote:Bla bla

yep somthing like rob said

- I'm not ranting, or venting, or being angry
- I realise it takes a lot of effort ..

- and for the sake of octane users, and future users, I'm telleing you the issues that will bring you more or less users

- I don't really need a reply saying, "I'm sorry" .. I get it, I know it's hard and all ..

- let developers develop, I agree, they do hard work

- but I'm saying at some point people will just give up and go with progressive developing options ..

- octane is now at a crossroads - I believe you are now at a break it or make it part of your journey

- if octane 3 doesn't deliver as the best solution like vray did, you will be run over by the dozens of other renders that listen to every (whiny) user ..

- again, I do not need a "we're sorry, development is tough", I do not wish to put your team down, I'm all for you guys ..

- just saying you should report these kinds of issues to whole of the team, and get down and seriously look at the numbers, and decide what can you do to improve it ..

- as I said, I'm a hard core user, since 2010. and I'm still on 2.21, check out the other users

- I did buy the upgrade to 3.0 - don't use it, started it up yesterday, and the same scene, with blank materials took around 2-3 minutes to become responsive, as the whole thing is that much laggy, like 1000% less responsive then 2.21 v -

this hasn't changed since 2.21 I think - I'm not gonna use it obviously until that is also fixed

We're working our hardest to support you guys. We did not staff this forum to the level it needed to be during the V3 upgrade, we realize that, and we are correcting this with Azen now doing this full time.

I agree the website images are outdated. I put in a note to web team. We are doing a major overhaul of the site around 3.1 and subs.

We have an amazing FB community outside of the main page (which just has a very diffuse audience as any page that gets that large does), and we are actively supporting every post made in the 8K+ OR FB group via Twitter, where it is seen by ~50K active users.

Complaints are totally fine when they help us make a better product (trolling not so much). So no need to hold back on the list of things you expect from us, just keep it focused and actionable and we will get on it.

Goldorak wrote:We're working our hardest to support you guys. We did not staff this forum to the level it needed to be during the V3 upgrade, we realize that, and we are correcting this with Azen now doing this full time.

Are there any plans to implement a light lister in Max ? if so when?
Any plans of Global "Custom" Material Override ?
Render Settings Presets ?