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Re: Authentification did not succeed - Urgent !!
Posted: Wed Feb 06, 2019 8:51 pm
by haze
Not that I know of.
It could be that something went wrong with your ISP DNS caching - in that sort of case, the only thing you can do is wait for them to update.
Re: Authentification did not succeed - Urgent !!
Posted: Wed Feb 06, 2019 8:53 pm
by Huv
Is there a way to way with octane without any internet connection ?
Re: Authentification did not succeed - Urgent !!
Posted: Wed Feb 06, 2019 10:58 pm
by glimpse
Huv wrote:Is there a way to way with octane without any internet connection ?
get a hotspot from mobile or wifi from a place nearby. For the future, get dongle that allows You to use OctaneRender offline.
Re: Authentification did not succeed - Urgent !!
Posted: Wed Feb 06, 2019 11:46 pm
by hellguy
We have recently received a number of reports regarding issues accessing our services, and have identified that all the customers affected were based in France and registered to the same ISP (Orange).
As our service monitoring shows no issues, and only customers registered with this ISP were affected, we have concluded that this is an issue with your ISP and not our servers. However, if you are continuing to experience issues, we recommend that you try switching to the DNS service provided by Cloudflare (
Instructions here).
Re: Authentification did not succeed - Urgent !!
Posted: Thu Feb 07, 2019 9:10 am
by laurenttheaux
Good morning,
I have encountered the same problem yesterday evening. Luckily I wasn't in a rush and went to bed.
My ISP is also Orange.
I was unable to open my files, plugin wouldn't activate. Same error message as posted previoulsy.
While I was able to browse otoy's website and the public part of this forum, I was unable to reach this section of the forum as I couldn't login. Login page wouldn't load.
I was already using a different DNS service (8.8.8.8). It didn't help.
This maakes me think, the problem wasn't Orange. Or I don't understand how DNS works...
I hope this helps you resolve this problem. Which can be very frustrating...
L.