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Re: Server pb

Posted: Wed Feb 06, 2019 7:36 pm
by juanjgon
This sounds like some kind of connection problem related to your internet provider or something like that. Have you tried from another place, your phone ...?

Thanks,
-Juanjo

Re: Server pb

Posted: Wed Feb 06, 2019 10:09 pm
by juanjgon
Hey, have you finally been able to resolve this problem? Here from Spain all continue working fine, and there are no other reports about a problem like that.

Thanks,
-Juanjo

Re: Server pb

Posted: Wed Feb 06, 2019 11:47 pm
by hellguy
We have recently received a number of reports regarding issues accessing our services, and have identified that all the customers affected were based in France and registered to the same ISP (Orange).

As our service monitoring shows no issues, and only customers registered with this ISP were affected, we have concluded that this is an issue with your ISP and not our servers. However, if you are continuing to experience issues, we recommend that you try switching to the DNS service provided by Cloudflare (Instructions here).