OTOY Forums

I've had this for a while now, sometimes it logs in fine but a lot of the time it just doesn't.
Making a new unity account and logging in with that works, but I shouldn't have to do that. Especially since I'll probably be buying a license soon, and I'd want that to work.
I've tried uninstall/reinstall, downgrading versions, signing in or out with other linked unity accounts, doesn't seem to help.

rokklancnik wrote:I have the exact same problem. What was the solution?
.. I also tried to create new unity account, but didn't work.

Rok

We found the underlying cause for the license cancellation and are working on it.

any ETA on this? Have the same problem now, rly distracting just before project deadline ((

Podden wrote:any ETA on this? Have the same problem now, rly distracting just before project deadline ((

Yes, there appears to be an issue with the unity/otoy account linking.
Could you PM your unity email and your otoy account? We should be able to resolve it.

Edit: One possible solution is to log out from unity in the editor and then log back in.
To do this you can press the account button on the top right in the editor.

I have the same problem with any version of unity

I have tried with different unity accounts and different PCs but it doesn't work.

my unity email is the same as Otoy's [email protected] and octane version is 1.2.0.1410

Octane license (UNITY) activation result: Cancelled (If user did not cancel, try setting licence to automatic in the settings window)
UnityEngine.Debug:LogError(Object)
OctaneUnity.PluginController:LogErrorCallback(String)
System.Object:wrapper_native_00007FFA17FE69F0()
Octane.DLL:License_Activate()
Octane.License:Activate()
OctaneUnity.PluginController:ActivateLicense()
OctaneUnity.PluginController:Init()
OctaneUnity.EULA:CheckRequest()
UnityEditor.EditorApplication:Internal_CallUpdateFunctions()