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I never found.a fix or what the problem was.

Just did the renders in the picture viewer not the render queue and the camera movement was rendered properly.

It must have been something buggy in my scene.

I can only suggest starting a new scene and importing things one by one and see when/if it goes wrong.

Annoying and time-consuming, but that may be the only solution.

Good luck, I feel your pain :-/

Why nobody send a scene to developer of plugin to let him to investigate the issue? This is what i never understand the reason of posts like this.

I couldn't send a scene file as this was a commercial project and under an NDA.

Teddi wrote:I couldn't send a scene file as this was a commercial project and under an NDA.

You can make a simplified version of your scene i suppose. Otherwise please don't expect any solution.

In this case I don't see how I could have removed the client's product from the scene, there was little else in it.

I understand that having scene files is ideal for you but you must appreciate that artists working on commercial projects can't send clients' intellectual property to software developers without approval (and asking for approval may be difficult when working to a deadline and if an NDA is in effect approval almost certainly won't be given).

This shouldn't mean Octane customers who do professional work don't receive support from the developer.

Such is the nature of the industry, for better or worse, it's not the artists' or studios' fault.

Teddi wrote:In this case I don't see how I could have removed the client's product from the scene, there was little else in it.

I understand that having scene files is ideal for you but you must appreciate that artists working on commercial projects can't send clients' intellectual property to software developers without approval (and asking for approval may be difficult when working to a deadline and if an NDA is in effect approval almost certainly won't be given).

This shouldn't mean Octane customers who do professional work don't receive support from the developer.

Such is the nature of the industry, for better or worse, it's not the artists' or studios' fault.

I cannot see any ways to understand this kind of issues without debugging over user scenes. This is same as reporting bugs to Maxon or other companies.

If the scene can't be sent for contractual reasons and/or the turnaround time is tight then a proper debugging probably isn't possible.

In my case the issue was fixed with a workaround, which was fine with me (it got the job done), and my only option at the time.

Perhaps for bigger projects studios, clients and developers can work together to fix bugs, but for smaller jobs it's not always possible, in those cases some support or advice is much better than none.