OTOY Forums

coilbook wrote:

DinoMuhic wrote:

mojave wrote:WHEA stands for Windows Hardware Error Architecture, so this is very likely a HW error, check the Microsoft Answers Community here:

https://answers.microsoft.com/en-us/win ... 77de7a765b

I have (or had) the same problems. While it is true that it mostly is a hardware issue, sometimes its not. For example many have this problem with skylake-X cpus on x299 chipset motherboards and it has to do with voltage not being enough for the CPU so he chokes on to less voltaga. See this thread: viewtopic.php?p=348178#p348178

These BSOD are popping up more and more in the last weeks, I also believe that nvidia plays a part in this.


@OP Please install the 416.16 drivers and see if it gets any better. For me it got better with that driver, though I am still investigating.

Which CPU do you use exactly? Is it a skylake intel CPU?

HI I have i9 7900x and ASUS ROG Rampage VI Extreme LGA2066 motherboard
The PC has 3 GPUs plus the forth PCIe is used for netstor turbo box with 4 more GPUs. It would render 20 frames and completely freeze. No errors. Removing netstor box and just having only 3 gpus in the PC helped but it still freezes. Only once it gave me BSOD with whea error all other times complete freeze/lock.

Both PC and netstor have 1600W evga PSUs

Here are my two old posts I am still trying to find a solution
1. viewtopic.php?f=11&t=69237
2. viewtopic.php?f=11&t=69541

Thank you

Yeah so its the same issue as all others have with a x299+Skylake-X.

See here:
https://www.pugetsystems.com/labs/suppo ... LVED-1042/

https://communities.intel.com/message/537268#537268

https://communities.intel.com/message/510365#510365

https://forums.adobe.com/thread/2378916


I am currently in contact with ASUS support.
As you can read in the links above some people have been able to resolve this issue with a BIOS update by ASUS some others by tinkering with voltage settings in the BIOS, which I dont recommend to do unless you are very experienced in the BIOS.
I'm currently trying to convince Asus that this is probably patch-able by their side with a BIOS update.

Please write an email to ASUS support and tell them about this problem. And reference my Ticket number "E1811113483" so they know its the same problem.
It has to do with CPU voltages and the Motherboard not providing the CPU with enough power when it needs it.
Other MB manufactureres (MSI, Gigabyte) were able to fix this with BIOS updates too.

In the meantime, do the following: Look if you have Intel Turbo Boost applications installed on your system, if so disable them and deinstall them.
Then go into your bios and disable the CPU turbo completely.

If this workaround helps you and you dont have any crashes anymore then its proof that its the same problem as all others have.

Thank you
I emailed tech support and uninstalled intel turbo boost. Do you know where is it located in the bios? Thanks

back in the days, when I built several systems based on X99E 10G WS, running flat 4Ghz on CPU preventing from going up or down was actually helping with stability (and also improved OctaneRender speed, since our program do not boost CPU into higher frequencies and when needed most of time it was sleeping). This could be done in CPU tweaking area.

it seems that asus bios 1503 and the newest nvidia drivers helped solve the problem. I will post if the problem comes back

The problem came back. PC completely froze. Now it doesn't happen as often but it still happens.

coilbook wrote:The problem came back. PC completely froze. Now it doesn't happen as often but it still happens.

Again with the same WHEA bluescreen?

DinoMuhic wrote:

coilbook wrote:The problem came back. PC completely froze. Now it doesn't happen as often but it still happens.

Again with the same WHEA bluescreen?

No, it's just a complete freeze. Fortunately, it happens way less with a new bios and nvidia update. And I think there is no way to even see what caused the PC to completely freeze.

Thanks

It would be good to know what has frozen. Can you access the workstation via remote desktop or teamviewer while it's frozen? Using another pc or laptop perhaps? A complete freeze sounds like graphics driver.
Or can Ou enable logging in the event monitor?

DinoMuhic wrote:It would be good to know what has frozen. Can you access the workstation via remote desktop or teamviewer while it's frozen? Using another pc or laptop perhaps? A complete freeze sounds like graphics driver.
Or can Ou enable logging in the event monitor?

I'll try thanks. It seems that it crashes way more often when I use octane viewport for awhile. It will crash during octane viewport opened or later once rendering starts