OTOY Forums

mojave wrote:

preciousillusion wrote:

mojave wrote:I have just PM you with some instructions to help us look into this.

You've known about log in problems since the new system was released and you've known about this specific problem for at least two months.
You've been provided with millions of lines of logs.
Users have posted again and again about log in problems.
And yet, you're still "looking in to it"

If you don't have an specific issue, please avoid populating the forum with non productive comments like this, as other users have already complained about it.

Please PM me if you still have any issues about the licensing system so I can help you.

I would say I point to a very specific issue: That this thread even exists, and what a complete disrespect for their users Otoy shows by that.

preciousillusion wrote:I would say I point to a very specific issue

I asked you whether YOU have an specific issue, I am sure we can all spend our time better than this.

preciousillusion wrote:That this thread even exists, and what a complete disrespect for their users Otoy shows by that.

Do not hesitate we treat all our customers with respect and that our objective is to give them the best experience with Octane for which we are working hard and innovating to do so every single day.

As I said, if you have a specific problem regarding the software, please PM me as the rest of users already have done.

I'll now close this thread for unproductive as the rest of users have already an internal conversation.