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Re: Losing faith
Posted: Wed May 25, 2016 10:45 pm
by sigurdhoeyen
Yes but I'm not able to open the standalone version, and have not been since I installed V3
Re: Losing faith
Posted: Wed May 25, 2016 10:48 pm
by aoktar
procedure is not soo complex.
If you choosed the "offline mode" you should release it when you transfer that to different pc. But also need to release it by standalone's account section. Because plugin can't release standalone license. Please check first activation case of licenses from page Otoy/User/Licenses page.
Re: Losing faith
Posted: Wed May 25, 2016 10:50 pm
by sigurdhoeyen
I know but again how would I do that when I'm not able to open the standalone?
Thank S.
Re: Losing faith
Posted: Wed May 25, 2016 11:12 pm
by aoktar
sigurdhoeyen wrote:I know but again how would I do that when I'm not able to open the standalone?
Thank S.
what's the problem with Standalone? It should work on any cases even without proper gpu or drivers.
Re: Losing faith
Posted: Wed May 25, 2016 11:16 pm
by sigurdhoeyen
Nope no luck, won't let me open any of them.
S.
Re: Losing faith
Posted: Wed May 25, 2016 11:22 pm
by aoktar
sigurdhoeyen wrote:Nope no luck, won't let me open any of them.
S.
can you open v2? did you used V2 before that?
Re: Losing faith
Posted: Wed May 25, 2016 11:23 pm
by sigurdhoeyen
Yes I did , and no I can't
Re: Losing faith
Posted: Thu May 26, 2016 4:39 am
by eightvfx
this looks like the same problem We experienced today.
The same error message when trying to open stand alone 3 release.
Ps > rolling back to Beta 3 v2 works fine.
Re: Losing faith
Posted: Thu May 26, 2016 6:50 am
by calus
Ibycus wrote:Actually they told me to go to the license page and click deactivate but it no longer exists (guessing that message was automated and out of date).
Wow, not cool !
I thought solving the issues relative to the new license system was the number one priority for Octane team,
but if the support is not up-to-date, I don't know what to think...
Re: Losing faith
Posted: Thu May 26, 2016 11:10 am
by aoktar