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Re: Revit Crash and Multiple Users?
Posted: Wed Dec 17, 2014 11:32 pm
by face_off
As a side note, I looked and could not find the journal file? I do not have an Appdata folder that had anything to do with Revit or Autodesk I could locate, even after doing a search on the C drive.
What version of Windows are you on pls?
Re: Revit Crash and Multiple Users?
Posted: Thu Dec 18, 2014 1:09 am
by LOA-ARCH
Windows 7 professional, 64 bit
Re: Revit Crash and Multiple Users?
Posted: Thu Dec 18, 2014 1:15 am
by face_off
For C:\Users\[username]\AppData\Local\Autodesk\Revit\Autodesk Revit [Revit version]\Journals you need to replace "[username]" with your Windows username.
Paul
Re: Revit Crash and Multiple Users?
Posted: Thu Dec 18, 2014 6:35 pm
by LOA-ARCH
Okay, a few interesting notes for today. First, the Journal file was hidden. I have found it and have attached it. Second, when I pulled up the Octane folder under Programs, there was only the .dat file. The application files were no where to be found.
Re: Revit Crash and Multiple Users?
Posted: Thu Dec 18, 2014 8:42 pm
by LOA-ARCH
UPDATE: I completely uninstalled Octane and started over. It seems to be working now. I have no idea what the issue was, but hopefully we have seen the last of it!
Re: Revit Crash and Multiple Users?
Posted: Thu Dec 18, 2014 10:21 pm
by face_off
I had a look at the Journal file, and it does not say much unfortunately. I suspect the version you had problems with did not install correctly (maybe Revit was already running when the installation happened so some of the Octane libraries did not copy correctly). Good to hear you are now up and running.
Paul