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Re: Users expect Otoy to keep all plugins up to date

Posted: Thu Aug 28, 2014 9:42 am
by AtticusBones
Firstly, I'd like to thank linvanchene and Spectralis for fighting our corner (not that they should have to)...

It would be in OTOY's best interest to get the plugin updated asap, as a large number of people whom I have sung Octane's virtues to have expressed that they plan to purchase Octane only once the plugin for Daz Studio is brought up to date. I'm not sure what it's going to take for OTOY to "step in", but until they do, the current situation will continue to cost OTOY money and I fear may also start to damage their reputation (at least from the DS users point of view).

We have all been very patient and realize that these things take time, but you know something's not quite right when Carrara (and every other plugin for that matter) is already using 2.0 and is actively being supported. Great for Carrara, but really just salt in wounds for us Daz users. The developer of the Daz plugin made a tremendous start and the fact that his vision for OcDS showed such potential is what's really frustrating.

Sometime delays are unavoidable, and that's fine! We just need a little communication so that we can plan (and budget) accordingly. I don't want to settle and shell out for another plugin only to have the Daz plugin come out the very next day, and I really don't want to be forced to move to another renderer as I'm a massive fan Octane and like many others have already invested a lot of time and money into building a GPU workstation.

P.S. I still love you, Octane.

Re: Users expect Otoy to keep all plugins up to date

Posted: Thu Aug 28, 2014 11:12 am
by Hubby72
Hello,


i also can agree here with the DAZ Plugin users.
I am still a new user for less then two month. I bought Standalone and DS Plugin right after the 2.0 launch.
It was my decision to go to Octane with Daz because there is a good plugin. So i bought a new graphic workstation, octane and the plugin.
But now - and that i had no chance to read about before being customer - i am afraid that my invest in PC and software is obsolete.
Either then we did not heard any statusupdate from the dev for almost 2 month now and neither even when he lauches a 2.0 Version somewhen now - this plugin really needs development support to keep up-do-date with other plugins and standalone for the next versions.
For me i was looking for a good renderengine for my DAZ. I was not looking for a renderengine and then look what software can i use with it.
I just bought octane because there was offered a good plugin for DAZ. If that was not the case i better go to Luxrender. I had saved lots of euros with that alternative.
For now and some more weeks i can live with the actual version of the plugin because i am just a new user and have some details to learn.
But already now i am really missing new features like motion blur or displacement.
But more important is that 1.2 Version has some seriuos bugs which leads often in crashes and loss of the your scene data. I do not know how many hours of work i already lost because this thing brings DAZ to crash.
And what about the future ? DAZ Studio has a fast development. Octane Standalone also. For how long will this version be able to work ? Right now i already stopped installing Updates for DAZ Studio to avoid the risk that my actual installation stops working.

So my question to OTOY is :
Are you able to make your customers happy and help the DS Plugin DevTeam in any way ?

Re: Users expect Otoy to keep all plugins up to date

Posted: Fri Aug 29, 2014 11:55 am
by 00Ghz
Some users have been expecting the mac version to be released at all for blender for over a year even if they bought the licenses. And 2.0 update isn't yet here for win/linux so Daz users aren't the only ones. Now I understand that due to certain conditions some plugins might take A LOT LONGER then the rest. Ok fine....but why is the case that the dev is assigned(not aiming the comment at the dev, I am sure he is working hard) to work on 4 different things, Otoy knowing that he is barely keeping up with that he has already on his hands. Unfortunately humans are not multithreaded. And even when they try it they can only handle so much until everything is slowed down to a halt. :!:

So yes there are some things that are not how they should be. I understand the feeling of the OP and the rest.

I love Octane, it's quality,speed and such. Yes it lacks some important features but hopefully 2.x solves that problem. However I can't be blind to some issues currently existing.

Re: Users expect Otoy to keep all plugins up to date

Posted: Thu Sep 04, 2014 2:04 pm
by linvanchene
edited and removed by user

Re: Users expect Otoy to keep all plugins up to date

Posted: Thu Sep 04, 2014 4:29 pm
by dsyee
I had no idea that the DS plugin was so far behind. But I agree that the overall management needs to be improved. There's a lot of inconsistency across plugins in terms of communication and support, and customers are paying for a product that they expect to be supported and updated. The devs are working as hard as they can, but they have little backup.

Re: Users expect Otoy to keep all plugins up to date

Posted: Fri Sep 05, 2014 6:07 am
by wzxOctane
I join the opinion of the community. I recently acquired Octane (Maya) and I have mixed feelings.

On the one hand I am conquered by the engine which gives off a certain quality.
But on the other hand I stay on my end, I've the impression of a product in Beta or at least that is not ready for production.
Where I am quite disturbed by the policy OTOY is when I see announcements new plugin (Nuke, Modo ....) while the existing plugins are still far from being completed.

To take the example of Maya, I understand that the plugin is still young and does not handle particles, hair and more. But managing the Smooth Preview and standars nodes as a simple SurfaceShader seems still to be the base!

For these reasons I have both abandon the idea of ​​Octane for my personal projects and its implementation in the studio where I work 3D department. So this is a real loss to OTOY.

Re: Users expect Otoy to keep all plugins up to date

Posted: Fri Sep 05, 2014 6:21 am
by JimStar
wzxOctane wrote:... does not handle particles, hair and more ...
:?: :?: :shock:
Maya plugin does handle it.

Re: Users expect Otoy to keep all plugins up to date

Posted: Fri Sep 05, 2014 11:04 am
by prodviz
The Maya plugin Jim has put out is fairly complete (hair and particles instancing etc. work fine).

However (and I appreciate this is a being a little selfish :D ), I don't like to see 'our guy' working on another plugin when there are a few little things I'd like to have working i.e. procedural displacement (like C4D and Lightwave), using the latest 2.06 render engine, full motion blur in IPR etc.

cheers.

Re: Users expect Otoy to keep all plugins up to date

Posted: Sat Sep 06, 2014 7:55 pm
by Aenima
prodviz wrote:The Maya plugin Jim has put out is fairly complete (hair and particles instancing etc. work fine).

However (and I appreciate this is a being a little selfish :D ), I don't like to see 'our guy' working on another plugin when there are a few little things I'd like to have working i.e. procedural displacement (like C4D and Lightwave), using the latest 2.06 render engine, full motion blur in IPR etc.

cheers.
Same here ;)

Re: Users expect Otoy to keep all plugins up to date

Posted: Sun Sep 07, 2014 9:54 am
by wzxOctane
JimStar wrote:Maya plugin does handle it.
Of course if it supports it very well. What I meant to say is who can do more can do less!
prodviz wrote:
However (and I appreciate this is a being a little selfish :D ), I don't like to see 'our guy' working on another plugin when there are a few little things I'd like to have working i.e. procedural displacement (like C4D and Lightwave), using the latest 2.06 render engine, full motion blur in IPR etc.

cheers.
I agree with what Prodviz said. And I did not even know that a single developer working on multiple platforms!