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Re: New licensed customer area - please update your profile

Posted: Fri Jul 09, 2010 3:14 am
by LeoCortes
[quote="Nostromo"]@LeoCortes: That message is just informational, it doesn't mean there's an error in your records

That makes sense now that a message saying "Profile updated" is displayed. Before, i would hit "submit" and it would take me right back to the same page with the "Latin" message I mentioned before. Thanks, anyway.

Re: New licensed customer area - please update your profile

Posted: Fri Jul 09, 2010 10:18 am
by radiance
we're finished with the profile update page, so if anyone has any more issues, please let us know ;)

Radiance

Re: New licensed customer area - please update your profile

Posted: Fri Jul 09, 2010 2:57 pm
by stenson
i'm having issues with the login. When i'm trying to login on the front page, i just get sent to another login area.
http://www.refractivesoftware.com/confi ... /login.php

so it seams that i cant get in.

cheers

Re: New licensed customer area - please update your profile

Posted: Fri Jul 09, 2010 2:58 pm
by radiance
stenson wrote:i'm having issues with the login. When i'm trying to login on the front page, i just get sent to another login area.
http://www.refractivesoftware.com/confi ... /login.php

so it seams that i cant get in.

cheers
i'll write you an email about it.

Radiance

Re: New licensed customer area - please update your profile

Posted: Fri Jul 09, 2010 4:14 pm
by gia
Hi
I've the same problem as Stenson...can you hel me?
Thanks

Re: New licensed customer area - please update your profile

Posted: Fri Jul 09, 2010 4:43 pm
by radiance
Hi guys,

As said in the first post, please send us an email at [email protected] instead of posting here...

gia -> it's likely another issue than stenson's, please send me an email with information, what's wrong.

Radiance

Re: New licensed customer area - please update your profile

Posted: Fri Jul 09, 2010 4:44 pm
by radiance
i will lock this topic, if anyone has any issues with the customer area log in, send us a mail at info at refractivesoftware dot com, and provide details about your issue and the error/problem.

Radiance