PC chrashes when activate both "Use for tonemap"

Forums: PC chrashes when activate both "Use for tonemap"
Sub forum for bug reports

Moderator: aoktar

Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).


Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.

PC chrashes when activate both "Use for tonemap"

Postby moebius » Fri Dec 06, 2019 10:16 am

moebius Fri Dec 06, 2019 10:16 am
A. win10
B. 2x GTX 1080 Ti
C. 27 GB (?) not sure
D. 26.21.14.3186
E. -
F. 2019.1.4
G. -
H. PC chrashes when activate on both Graphics Cards "Use for tonemap"
I. where do I find that?
moebius
Licensed Customer
Licensed Customer
 
Posts: 93
Joined: Tue Mar 17, 2015 2:18 pm

Re: PC chrashes when activate both "Use for tonemap"

Postby aoktar » Fri Dec 06, 2019 10:21 am

aoktar Fri Dec 06, 2019 10:21 am
D. What's your driver version? Numbers are not known by me

Also post bugreport.zip, it's required.
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
User avatar
aoktar
Octane Plugin Developer
Octane Plugin Developer
 
Posts: 15956
Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye

Re: PC chrashes when activate both "Use for tonemap"

Postby moebius » Fri Dec 06, 2019 11:36 am

moebius Fri Dec 06, 2019 11:36 am
Driver is that what it says, and Windows says I have the best drivers it can find

maxon folder "_bugreports" is empty. I'dont get bug report, when C4D starts new.
Attachments
Unbenannt.JPG
moebius
Licensed Customer
Licensed Customer
 
Posts: 93
Joined: Tue Mar 17, 2015 2:18 pm

Re: PC chrashes when activate both "Use for tonemap"

Postby bepeg4d » Mon Dec 09, 2019 8:50 am

bepeg4d Mon Dec 09, 2019 8:50 am
Hi,
the Nvidia driver should be good, Studio 431.86, please post a screenshot of c4doctane Settings/Devices panel, and another one similar to this:
5F8B5880-EA86-45A7-A54E-2E72DF381889.jpeg

ciao Beppe
User avatar
bepeg4d
Octane Guru
Octane Guru
 
Posts: 9951
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy

Re: PC chrashes when activate both "Use for tonemap"

Postby moebius » Mon Dec 09, 2019 11:53 am

moebius Mon Dec 09, 2019 11:53 am
oh, i fount the driver: it's 431.86. I see, there is a new one 441.28, shoult I install it?
Attachments
nvida.GIF
moebius
Licensed Customer
Licensed Customer
 
Posts: 93
Joined: Tue Mar 17, 2015 2:18 pm

Re: PC chrashes when activate both "Use for tonemap"

Postby bepeg4d » Tue Dec 10, 2019 7:50 am

bepeg4d Tue Dec 10, 2019 7:50 am
Please, download and run GPU-Z:
https://www.techpowerup.com/gpuz/
And share a screenshot from the Graphics Card tabs from both GPUs, thanks.
If it crashes with Tonemapping active, probably the PCI bus of the second GPU is too slow.
Please also post a screenshot from c4doctane settings/Devices panel, thanks.
ciao Beppe
User avatar
bepeg4d
Octane Guru
Octane Guru
 
Posts: 9951
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy

Re: PC chrashes when activate both "Use for tonemap"

Postby moebius » Wed Dec 11, 2019 9:59 am

moebius Wed Dec 11, 2019 9:59 am
Hi Beppe

here some screenshots, thanks a lot!

card_b.gif
card_a.gif
device.JPG
moebius
Licensed Customer
Licensed Customer
 
Posts: 93
Joined: Tue Mar 17, 2015 2:18 pm

Re: PC chrashes when activate both "Use for tonemap"

Postby bepeg4d » Thu Dec 12, 2019 8:40 am

bepeg4d Thu Dec 12, 2019 8:40 am
Please, try theses steps.
  • Go to Nvidia Control panel, menu Help, and enable the Debug Mode, to work with GPUs at default clock.
  • Connect one monitor per GPU, to reduce the available VRAM more uniformly .
  • In Devices panel, enable the Priority for both GPUs, and set the Priority popup to LOW
ciao Beppe
User avatar
bepeg4d
Octane Guru
Octane Guru
 
Posts: 9951
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy

Re: PC chrashes when activate both "Use for tonemap"

Postby moebius » Thu Dec 12, 2019 11:25 am

moebius Thu Dec 12, 2019 11:25 am
nop. :-(
But actually, I don't need "Use for tonemap" for both GPU, so I break up to test stuff...
moebius
Licensed Customer
Licensed Customer
 
Posts: 93
Joined: Tue Mar 17, 2015 2:18 pm

Return to Bug Reports


Who is online

Users browsing this forum: No registered users and 3 guests

Tue Apr 16, 2024 1:22 pm [ UTC ]