Cant activate the cude device Tweet

[Tigersan]

I have recently upgraded my graphics card to Titan Xp, everything works fine, games work awesomely
but when i run poser and run octane the viewport opened blank, so i went into cuda tab, and it says
Titan Xp compute model 6.1 and when i select activate then apply nothing happens, when i restart octane
the checkmark "activate" is still unchecked, and i cant activate it...

in the logs it says: device 0: failed to find a CUDA binary matching compute model 6.1... what do i have
to do?

[face_off]

Can you provide the information requested at https://render.otoy.com/forum/viewtopic.php?f=45&t=56137 pls.

Thanks

Paul

[Tigersan]

Windows 10, Poser 11 Pro
Octane version 2.25.0.68
NVIDIA 399.24

Not sure whether that's all

[face_off]

Octane version 2.25.0.68

I doubt Octane 2 will work with the latest graphics cards and recent Nvidia drivers, and Octane 2 is no longer supported. I would recommend you upgrade to Octane 3.

Paul

[Tigersan]

Ok thanks... but there's something wrong with your shop... i purchased the upgrade to V3 standalone and plugin
progressed to paypal payment, but when i confirm it it just stays there, doing nothing... Sigh... I made the purchase
twice now, because i thought there was some error during checkout... please make sure that they don't charge me twice... Rollzeyes

[face_off]

Can you pls raise a ticket via the Support menu option at the top of this page regarding this.

Thanks

Paul

[Tigersan]

Yeah I did yesterday, and still nothing Otoy seems to have allergy to money... im trying to pay
them since yesterday and it still doesnt work! I'm sorry im getting frustrated but i'm sitting on my ass
unable to work, when what i should be doing now is working! :/ I have to prepare update for my
website for tomorrow, and i cant work...

[face_off]

Octane 3 has been available for a couple of years now. I would recommend everyone stay up to date with the latest version as soon as it is available so that you are always on a supported release.

Paul