3ds max crashes when convert all is pressed

Forums: 3ds max crashes when convert all is pressed
Sub forum for bug reports
Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)

3ds max crashes when convert all is pressed

Postby coilbook » Wed Jul 12, 2017 5:26 pm

coilbook Wed Jul 12, 2017 5:26 pm
Hi seems like 2015 max crashes when we are trying to convert the materials of the file attached thank you
Attachments
crash.jpg
dumpster_max.rar
(33.35 MiB) Downloaded 278 times
coilbook
Licensed Customer
Licensed Customer
 
Posts: 2984
Joined: Mon Mar 24, 2014 2:27 pm

Re: 3ds max crashes when convert all is pressed

Postby paride4331 » Thu Jul 13, 2017 6:42 am

paride4331 Thu Jul 13, 2017 6:42 am
Hi coilbook,
Your issue is caused by missing mental ray legacy assets.
Remove them before converting your scene.
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
User avatar
paride4331
Octane Guru
Octane Guru
 
Posts: 3686
Joined: Fri Sep 18, 2015 7:19 am

Re: 3ds max crashes when convert all is pressed

Postby mbetke » Thu Jul 13, 2017 6:47 am

mbetke Thu Jul 13, 2017 6:47 am
I also get crashes with convertion of models from time to time. Mostly releated to VRay composite materials as it seems. I have to untick the baking feature of unsupported materials to mak it work and re-built all materials manually.
Not best way but I understand an converter can't consider all kind of material combinations.
PURE3D Visualisierungen
Sys: Intel Core i9-12900K, 128GB RAM, 2x 4090 RTX, Windows 11 Pro x64, 3ds Max 2024.2
User avatar
mbetke
Licensed Customer
Licensed Customer
 
Posts: 1284
Joined: Fri Jun 04, 2010 9:12 am
Location: Germany

Re: 3ds max crashes when convert all is pressed

Postby paride4331 » Thu Jul 13, 2017 7:48 am

paride4331 Thu Jul 13, 2017 7:48 am
Hi mbetke,
Do your crashes happen if .psd textures are in vray composite or other slots?
Did you notice this?
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
User avatar
paride4331
Octane Guru
Octane Guru
 
Posts: 3686
Joined: Fri Sep 18, 2015 7:19 am

Re: 3ds max crashes when convert all is pressed

Postby mbetke » Thu Jul 13, 2017 10:01 am

mbetke Thu Jul 13, 2017 10:01 am
I didnt noticed or investigated. I will check next time the issue happend and report back.
PURE3D Visualisierungen
Sys: Intel Core i9-12900K, 128GB RAM, 2x 4090 RTX, Windows 11 Pro x64, 3ds Max 2024.2
User avatar
mbetke
Licensed Customer
Licensed Customer
 
Posts: 1284
Joined: Fri Jun 04, 2010 9:12 am
Location: Germany

Return to Bug Reports


Who is online

Users browsing this forum: No registered users and 1 guest

Fri Mar 29, 2024 1:02 am [ UTC ]