Forums: An error occurred while logging in with R19
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by cky787005622 » Sun Nov 05, 2017 4:26 pm
cky787005622
Sun Nov 05, 2017 4:26 pm
An error occurred while logging in with R19.(R19 version 19.027)I have no problem with R18.
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cky787005622
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by mojave » Sun Nov 05, 2017 7:32 pm
mojave
Sun Nov 05, 2017 7:32 pm
You may have R18 under your firewall exception rules but not the R19 executable, that could be the reason why the Octane plugin cannot contact our server.
Please check that and let us know if that works for you.
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mojave
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by cky787005622 » Mon Nov 06, 2017 2:02 pm
cky787005622
Mon Nov 06, 2017 2:02 pm
Thank you. I've found the problem. It's my workplace firewall problem. I'm sorry to bother you with such trifles
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cky787005622
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by mojave » Mon Nov 06, 2017 7:27 pm
mojave
Mon Nov 06, 2017 7:27 pm
No problem at all, great to hear you got this sorted out.
Happy rendering!
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