OctaneVR auto paying? Tweet

[karliskarklins1993]

hi,

recently bought monthly subscription.

is it true that after 1 month it will automatically pay 20$ for next month subscription? if that, how can i manage it to not do that?

[bepeg4d]

Hi karliskarklins1993,
please follow the instruction in this document on how to cancel an active subscription:
https://help.otoy.com/hc/en-us/articles ... scriptions
Note that your license will continue to function until the end of the current payment period.
ciao beppe

[karliskarklins1993]

already read it.

all i wanted to know, will it automatically send payment next month when current subscription ends?
so if i cancel my subscription, i will get to finish my active month? after month i my license will be gone and will be asked to pay another 20$ if i want to keep using it?

[win]

by karliskarklins1993 » Thu Feb 16, 2017 10:17 pm
already read it.
all i wanted to know, will it automatically send payment next month when current subscription ends?
so if i cancel my subscription, i will get to finish my active month? after month i my license will be gone and will be asked to pay another 20$ if i want to keep using it?

Hi Karlisharklins1993

With an Octane subscription, you are able to stop any further payment whenever you wish, which means the subscription will run out once the active month is up. The 'month' runs from the date that you subscirbe until the same date the following calendar month, for example, if you take out a subscription today 17 Feb, and cancel it tomorrow, you will be able to use it until it expires on 17 March.

If you would like more information, please email the Octane support team; [email protected]

Kind regards, Win

[Midphase]

But is it possible to then re-subscribe at a later date? I want to make sure I can unsubscribe for say a couple of months, and then re-subscribe once I'm ready to resume work in Octane.

[bepeg4d]

Hi Midphase,
yes sure, just start another subscription with the same Otoy account when you need to work again with OctaneVR.
Happy GPU Rendering,
ciao beppe