can't post topic?

by **butterhuang** » Tue Jun 23, 2015 12:39 pm

can't post topic?

by **abstrax** » Tue Jun 23, 2015 9:12 pm

butterhuang wrote:can't post topic?

Because this forum is quite flooded with spam, the first posts of a user need to be approved by a moderator, to keep spam under control.

by **Alyosha** » Wed Jul 29, 2015 9:18 pm

Hi,

I have standlone + 3ds max licence and I can't post a new topic in 3ds max forums.

Do I like need to accumulate points and stuff and appear overly clever before I'm allowed to? Really love the renderer, paid for the licence and a mother expensive nvidia card, but can't ask questions or bring up issues?

Seriously Octane Render Team you need to take some notes with regard to customer relationship:-)

No worries, I still LOVE octane:-)

*edit*: I don't even have an option to start a topic in 3ds max plugin forum, so how is it going to be moderated by anyone?

by **bepeg4d** » Thu Jul 30, 2015 2:24 pm

Hi,
I have reported your situation to the customer support, it seems that there is an issue with your forum account permissions :roll:

ciao beppe

by **win** » Thu Jul 30, 2015 10:54 pm

Hi Alyosha
Is this Forumname the same as on your user account?
When you purchase licenses on your user account, you have the option of creating a new Forumname, or attaching an existing Forumname to your user account.
If you created a new Forumname then forum rights for licensed users will be attached to the new Forumname.
Kind regards, Win

by **Alyosha** » Fri Jul 31, 2015 3:48 pm

Ah, I think I did, yes, didn't think it mattered. Should have thought of that. Not clever.

Apologies for my little outburst of frustration, in my "defense" I did write that after a glass or two of wine....*blush*

If you could transfer the forum rights (sounds like something ancient Romans approve of) to this forum name that would be great, cheers guys!

by **tonym2** » Mon Aug 17, 2015 5:03 pm

win wrote:Hi Alyosha
Is this Forumname the same as on your user account?
When you purchase licenses on your user account, you have the option of creating a new Forumname, or attaching an existing Forumname to your user account.
If you created a new Forumname then forum rights for licensed users will be attached to the new Forumname.
Kind regards, Win

I can't make a post! i created a new forumname.

by **andygraph** » Fri Oct 30, 2015 9:43 am

I have the same problem i dont see the button for send a topic post !
Whats happen ?

by **abreukers** » Sun Nov 01, 2015 10:12 pm

andygraph wrote:I have the same problem i dont see the button for send a topic post !
Whats happen ?

Hi, you should use your licensed forum username. It should be the same username that your are using when you sign in to the customer area.

by **dzdiode** » Sun Nov 08, 2015 10:30 pm

Hi, im new in the forum, i have 3 licences of Octane Render but i cant login with the licence information cause im an artist and the licences was bought buy the ITs. So i have a lot of limitations here in the forum...
First of all, i cant post or create a new post, maybe cause im new! but seriously, if i bought 3 licences, cause i am professionnal, thats mean i dont have time to wait te be approuved

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