License paid but not received Tweet

[IamOlgaRoy]

Hello! Please help, no one is answering my email. Firstly, I wanted to pay for a license for a year, but for some reason it was paid for a month. I do not know why. Secondly, the payment went through, but the license did not appear in the account. More than 24 hours have passed. What can I do? I still want to buy octane for a year.

[bepeg4d]

Hi,
I have written you a Private Message.

ciao,
Beppe