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Denoise not working in 2021 working in 2020

PostPosted: Wed Dec 08, 2021 12:51 pm
by Dingbat
i've tried this in MODO and Archicad, and also in standalone and it's all the same - Denoise works in 2020 but no 2021

latest drivers installed

you can see in the devices tab for 2021 the Denoiser memory is 0 bytes (denoiser is selected)

in 2020 the Denoiser memory is >500mb

none of the 2021 releases (RCs etc) have worked for me

Any ideas please?

Re: Denoise not working in 2021 working in 2020

PostPosted: Thu Dec 09, 2021 3:06 am
by vijay
Hi,

The denoiser memory data info in the device preference dialog is updated only after the first denoiser run (that is when the denoiser memory is allocated). So this window doesn't give us any clue.
Could you please render a scene with denoiser enabled in the standalone and then after it is finished(or the render might just be stuck at the end), check the log window(in Menubar Windows->Create log window) and check if any error related to denoiser got logged?

Thanks,
Vijay

Re: Denoise not working in 2021 working in 2020

PostPosted: Thu Dec 09, 2021 9:37 am
by Dingbat
thanks for looking into this

the log window has no error info:

Untitled-2.jpg

Re: Denoise not working in 2021 working in 2020

PostPosted: Thu Dec 09, 2021 9:54 am
by bepeg4d
Hi,
no issues here with Enterprise, or Studio 2021.1 and AI Denoiser, with RTX 3060:
D8359A67-B3E6-4E76-827B-D5EB623ED1B7.jpeg

28F29DAB-F443-4402-909B-029654206BFE.jpeg


Please, download and run GPU-Z:
https://www.techpowerup.com/gpuz/
And share a screenshot from the Graphics Card tab, for all the available Nvidia GPUs, thanks:
Image

ciao,
Beppe

Re: Denoise not working in 2021 working in 2020

PostPosted: Thu Dec 09, 2021 2:06 pm
by Dingbat
bepeg4d wrote:Hi,
no issues here with Enterprise, or Studio 2021.1 and AI Denoiser, with RTX 3060:

yeah i don't get why this isn't working...

just to be sure i swapped the 3060 for a 1070 and the issue is the same

here is GPUZ:

Untitled-1.jpg

Re: Denoise not working in 2021 working in 2020

PostPosted: Thu Dec 09, 2021 4:55 pm
by Dingbat
vijay_thirukonda wrote:The denoiser memory data info in the device preference dialog is updated only after the first denoiser run (that is when the denoiser memory is allocated).

the screenshots were taken after the first denoiser run. IOW i opened Studio 2020 and 2021, loaded the scene in each, started the render and then once complete switched to Denoise pass

as the screenshots show, 2020 has some data to work with but 2021 does not

Re: Denoise not working in 2021 working in 2020

PostPosted: Fri Dec 10, 2021 7:46 am
by bepeg4d
Weir, I have the same Nvidia Studio driver version, only not DCH:
B615380D-ECA3-4009-BE39-9F9F258C8326.jpeg


What about the Win 10 version?

ciao,
Beppe

Re: Denoise not working in 2021 working in 2020

PostPosted: Fri Dec 10, 2021 11:20 am
by Dingbat
bepeg4d wrote:Weir, I have the same Nvidia Studio driver version, only not DCH:
B615380D-ECA3-4009-BE39-9F9F258C8326.jpeg


What about the Win 10 version?

ciao,
Beppe

tried non DCH versions (Studio and Game) but still the same :(

nobody else has this problem?

Re: Denoise not working in 2021 working in 2020

PostPosted: Sun Dec 12, 2021 9:48 pm
by vijay
Dingbat wrote:
bepeg4d wrote:Weir, I have the same Nvidia Studio driver version, only not DCH:
B615380D-ECA3-4009-BE39-9F9F258C8326.jpeg


What about the Win 10 version?

ciao,
Beppe

tried non DCH versions (Studio and Game) but still the same :(

nobody else has this problem?


What processor do you have? does it support AVX instructions?.

Re: Denoise not working in 2021 working in 2020

PostPosted: Tue Dec 14, 2021 5:05 pm
by Dingbat
vijay_thirukonda wrote:What processor do you have? does it support AVX instructions?.

this must be the problem

i have an i7 990x which i don't think supports AVX

is there a way to enable? or more likely it's time for me to finally upgrade