Authentication is not working when internet is down?!

Forums: Authentication is not working when internet is down?!
Generic forum to discuss Octane Render, post ideas and suggest improvements.
Forum rules
Please add your OS and Hardware Configuration in your signature, it makes it easier for us to help you analyze problems. Example: Win 7 64 | Geforce GTX680 | i7 3770 | 16GB

Authentication is not working when internet is down?!

Postby PeterBr » Fri Nov 15, 2019 11:41 pm

PeterBr Fri Nov 15, 2019 11:41 pm
Our office occasional experiences hours of down internet and I’m unable to use octane. What do I do to get it working?
PeterBr
Licensed Customer
Licensed Customer
 
Posts: 11
Joined: Mon Nov 04, 2019 6:48 pm

Re: Authentication is not working when internet is down?!

Postby BCres » Sat Nov 16, 2019 11:44 am

BCres Sat Nov 16, 2019 11:44 am
My solution was to invest in a dongle and put a license on it. They stay active for several weeks and only have to be renewed occasionally. But it's an extra cost to the customer.

Adobe CC does this automatically with a grace period, but Octane requires a dongle to maintain an active license during internet outage periods. I think they need to reconsider this policy.

Otoy also needs to update their website. Did you know Octane 4 is out?
BCres
Licensed Customer
Licensed Customer
 
Posts: 246
Joined: Mon Feb 20, 2017 6:14 pm

Re: Authentication is not working when internet is down?!

Postby glimpse » Sat Nov 16, 2019 12:17 pm

glimpse Sat Nov 16, 2019 12:17 pm
Activation is like that, You need internet for now. Or You can choose dongle refresh it every now and then.

Alternatively You can tether mobile phone if it allows You to make hotspot and share internet.

Update and new licence options are coming soon.
User avatar
glimpse
Licensed Customer
Licensed Customer
 
Posts: 3715
Joined: Wed Jan 26, 2011 2:17 pm

Re: Authentication is not working when internet is down?!

Postby Lewis » Sat Nov 16, 2019 12:32 pm

Lewis Sat Nov 16, 2019 12:32 pm
1. Fix the internet in the office
2. use mobile phone to have temporary internet for license activation
3. Ask (pay 50$) for USB dongle to have offline licensing system
--
Lewis
http://www.ram-studio.hr
Skype - lewis3d
ICQ - 7128177

WS AMD TRPro 3955WX, 256GB RAM, Win10, 2 * RTX 4090, 1 * RTX 3090
RS1 i7 9800X, 64GB RAM, Win10, 3 * RTX 3090
RS2 i7 6850K, 64GB RAM, Win10, 2 * RTX 4090
User avatar
Lewis
Licensed Customer
Licensed Customer
 
Posts: 1070
Joined: Tue Feb 05, 2013 6:30 pm
Location: Croatia

Re: Authentication is not working when internet is down?!

Postby PeterBr » Mon Nov 18, 2019 5:05 pm

PeterBr Mon Nov 18, 2019 5:05 pm
Thanks all. Definitely will not pay $50 for a USB key when they're $0.50 now. So Ill go with tethering in these cases.
PeterBr
Licensed Customer
Licensed Customer
 
Posts: 11
Joined: Mon Nov 04, 2019 6:48 pm

Re: Authentication is not working when internet is down?!

Postby bepeg4d » Tue Nov 19, 2019 8:19 am

bepeg4d Tue Nov 19, 2019 8:19 am
Hi,
you are not paying the USB key itself, but the service behind it, and cost includes standard shipping.
ciao Beppe
User avatar
bepeg4d
Octane Guru
Octane Guru
 
Posts: 9956
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy

Return to General Discussion


Who is online

Users browsing this forum: Google [Bot] and 14 guests

Tue Apr 23, 2024 1:38 pm [ UTC ]