Wrong Octane version?

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Wrong Octane version?

Postby rooster » Wed Jul 04, 2018 4:34 pm

rooster Wed Jul 04, 2018 4:34 pm
Hello all.
I recently bought a Octane licence after a couple of month of using the subscription service.
Now every time I start Cinema I get this pop up window that says:
"Wrong Octane version! You need subscription version file to run the plugin"

Note: after clicking on the OK button Octane does load and works properly.

Any ideas on how to remove this pop up window?

Thanks in advance!
rooster.
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Re: Wrong Octane version?

Postby aoktar » Wed Jul 04, 2018 6:16 pm

aoktar Wed Jul 04, 2018 6:16 pm
Which plugin file do you use? Where did you from download it?
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Re: Wrong Octane version?

Postby rooster » Wed Jul 04, 2018 6:24 pm

rooster Wed Jul 04, 2018 6:24 pm
Hi aoktar.
I downloaded both from the otoy site.

Octane stand alone:
All 3.08 Release Post (inc. notes and downloads) Stable

Octane Maxon Cinema 4D:
Windows 3.08 x64 Archive Stable
c4dOctane-R19.cdl64

Any ideas how to remove the pop up?
thank you.
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Re: Wrong Octane version?

Postby aoktar » Wed Jul 04, 2018 6:51 pm

aoktar Wed Jul 04, 2018 6:51 pm
what's your license type? Regular or subscription? You need to download/install correct version.
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Re: Wrong Octane version?

Postby rooster » Wed Jul 04, 2018 6:52 pm

rooster Wed Jul 04, 2018 6:52 pm
Regular licence.
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Re: Wrong Octane version?

Postby aoktar » Wed Jul 04, 2018 6:55 pm

aoktar Wed Jul 04, 2018 6:55 pm
rooster wrote:Regular licence.

So make sure there's not any wrong files. Clean and re-install it from regular version package.
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Re: Wrong Octane version?

Postby rooster » Wed Jul 04, 2018 8:19 pm

rooster Wed Jul 04, 2018 8:19 pm
Yep!
That solved it.
Many thanks!
:D
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Re: Wrong Octane version?

Postby rwalker » Fri Jan 15, 2021 1:33 am

rwalker Fri Jan 15, 2021 1:33 am
I have the opposite problem. I am on subscription, the error message says "Wrong Octane verion! You need regular version files to run the plugin." Very confusing.
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Re: Wrong Octane version?

Postby aoktar » Fri Jan 15, 2021 1:47 am

aoktar Fri Jan 15, 2021 1:47 am
rwalker wrote:I have the opposite problem. I am on subscription, the error message says "Wrong Octane verion! You need regular version files to run the plugin." Very confusing.

you need to use subscription plugin, can you post a picture from the Console window?
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