by pegot » Fri Dec 02, 2022 1:25 pm
pegot
Fri Dec 02, 2022 1:25 pm
Just wondering if anyone else was automatically re-billed for a subscription they canceled when signing up for the new Octane Studio+ subscription? I canceled my previous annual subscription before my expiration (had about 1 -2 weeks left on the activation) and immediately signed up for Studio+ on 11/30. Just checked my statement and Otoy billed me for BOTH a subscription renewal AND the new subscription.
Win 10
3.7Ghz i9 10900k / 64GB
ASUS STRIX Z490-E
PSU: PowerSpec 850Wd
RTX 3090 Asus Tuff
Network rendering:
Win 10
4.2Ghz i7 7700k / 64GB
AsRock SuperCarrier
PSU: EVGA 1200w
RTX 3080 Ti EVGA Hybrid
RTX 3080 ASUS Tuff
GTX 1080ti SC Black (wc)