Octane Render issues after upgrading to Windows 10

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Octane Render issues after upgrading to Windows 10

Postby haknslash » Fri Jan 17, 2020 4:43 pm

haknslash Fri Jan 17, 2020 4:43 pm
Hello all,

My IT department recently "upgraded" my computer OS fro Windows 7 to Windows 10. Ever since the update Octane will not work using Standalone Octane or with the 3DS Max plug-in. In the Standalone Octane when I import a mesh and click on the node the viewport remains gray and no GPU metadata is loaded or visible. When using the Octane 3DS Max plug-in (my main method of us) when I click to open the renderer I will get an error prompt "Render failure in Viewport Rendering: GPU Failure. Check the log for error detail..". Below is what the log reads::

Started logging on 17.01.20 10:24:28

OctaneRender 4.01.1 (4010100)

CUDA error 999 on device 1: unknown error
-> failed to link file
device 1: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in ' '
device 1: failed to compile module 0


I'm getting a generic error 999. I was thinking perhaps my Nvidia driver got messed up somehow during the OS upgrade so I downloaded the latest Nvidia Game Ready Driver (441.87) thinking that might fix the issue but it didn't.

Any idea what the issue is and how to resolve it? I tried a different rendering program that relies on CUDA cores and it is working fine so the issue seems to be with Octane since the Windows 10 install. Any help would be GREATLY appreciated!!

octane issue standalone.jpg


octane issue 3ds max.jpg
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Re: Octane Render issues after upgrading to Windows 10

Postby bepeg4d » Mon Jan 20, 2020 10:11 am

bepeg4d Mon Jan 20, 2020 10:11 am
4.01.1 is too old and cannot work with recent Nvidia drivers.
Please upgrade to v4.05.
You can find the latest stable versions by visiting your personal Downloads area:
https://render.otoy.com/account/download_archive.php
You need to select your purchased version from the Select Software pop up:
Image

ciao beppe
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Re: Octane Render issues after upgrading to Windows 10

Postby haknslash » Tue Jan 21, 2020 1:54 pm

haknslash Tue Jan 21, 2020 1:54 pm
Thank you so much!
900D | 4770k | ASUS Maximus VI Extreme | 2x RTX 2080 Ti's | 32GB RAM | AX1200i | Win 7 64bit | Autodesk Inventor | 3DS Max | Blender | Mudbox | Alias
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