Octane X C4D freeze on closing LV window

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Octane X C4D freeze on closing LV window

Postby Weezer » Tue Aug 11, 2020 10:25 pm

Weezer Tue Aug 11, 2020 10:25 pm
I've been trying out some large scenes (Kitbash3D assets – scene file about 500MB) and every time I close the LV window (irrespective of whether the render is paused or not), C4D hangs. I get the spinning beach ball, and I have to force quit C4D.

This behaviour does not occur with smaller, lower-poly scenes. I've included the crash log after the force quit.

macOS 10.15.6, C4D R21, 64GB RAM, RX 5700XT.
Attachments
Crash log.rtf
(2.43 MiB) Downloaded 150 times
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Re: Octane X C4D freeze on closing LV window

Postby bepeg4d » Wed Aug 12, 2020 7:09 am

bepeg4d Wed Aug 12, 2020 7:09 am
Hi,
it would be better to have a c4doctanelog, instead of the osx log.
What about materials used in the scene?
Have you converted them all to Octane?
Please, open the scene, then go to c4doctane Settings/Other tab, and, at the bottom of the panel, enable all the Log option checkboxes:
Image
Then, load the scene in Live View until crash, and share the c4doctanelog.txt file that you find in c4doctane directory, or in the path specified in Settings/Other panel, thanks.
ciao Beppe
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Re: Octane X C4D freeze on closing LV window

Postby Weezer » Wed Aug 12, 2020 9:37 am

Weezer Wed Aug 12, 2020 9:37 am
Yes, all materials are Octane native. It appears to be a memory issue, given the size of the texture maps and amount of geometry. I'll send a log next time it happens (which will be any minute now as it's pretty repeatable).

Okay, this log is due to simply closing the LV window.
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c4doctanelog.txt
(2.41 MiB) Downloaded 162 times
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Re: Octane X C4D freeze on closing LV window

Postby Weezer » Wed Aug 19, 2020 2:31 pm

Weezer Wed Aug 19, 2020 2:31 pm
Is this being looked into at all? It's totally killing my experience in Octane. Happy to provide whatever logs or feedback you need!
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Re: Octane X C4D freeze on closing LV window

Postby bepeg4d » Thu Aug 20, 2020 6:54 am

bepeg4d Thu Aug 20, 2020 6:54 am
Hi,
thanks for sharing the log, and sorry for the late answer.
You are having memory issues, but I think that this is already been fixed in PR1.1.
We are internally testing it, so it should be released very soon.

ciao Beppe
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Re: Octane X C4D freeze on closing LV window

Postby Weezer » Fri Aug 21, 2020 11:08 am

Weezer Fri Aug 21, 2020 11:08 am
Awesome! It's not a deal breaker, just annoying. I used Octane X all day yesterday and it was brilliant; crashed a few times but was largely very usable. Any additional stability will be very welcome!

Kudos of Ahmet for his continued hard work (and to everyone else involved!)
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