Octane X C4D freeze on closing LV window

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Octane X C4D freeze on closing LV window

Postby Weezer » Tue Aug 11, 2020 10:25 pm

Weezer Tue Aug 11, 2020 10:25 pm
I've been trying out some large scenes (Kitbash3D assets – scene file about 500MB) and every time I close the LV window (irrespective of whether the render is paused or not), C4D hangs. I get the spinning beach ball, and I have to force quit C4D.

This behaviour does not occur with smaller, lower-poly scenes. I've included the crash log after the force quit.

macOS 10.15.6, C4D R21, 64GB RAM, RX 5700XT.
Attachments
Crash log.rtf
(2.43 MiB) Downloaded 19 times
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Re: Octane X C4D freeze on closing LV window

Postby bepeg4d » Wed Aug 12, 2020 7:09 am

bepeg4d Wed Aug 12, 2020 7:09 am
Hi,
it would be better to have a c4doctanelog, instead of the osx log.
What about materials used in the scene?
Have you converted them all to Octane?
Please, open the scene, then go to c4doctane Settings/Other tab, and, at the bottom of the panel, enable all the Log option checkboxes:
Image
Then, load the scene in Live View until crash, and share the c4doctanelog.txt file that you find in c4doctane directory, or in the path specified in Settings/Other panel, thanks.
ciao Beppe
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Re: Octane X C4D freeze on closing LV window

Postby Weezer » Wed Aug 12, 2020 9:37 am

Weezer Wed Aug 12, 2020 9:37 am
Yes, all materials are Octane native. It appears to be a memory issue, given the size of the texture maps and amount of geometry. I'll send a log next time it happens (which will be any minute now as it's pretty repeatable).

Okay, this log is due to simply closing the LV window.
Attachments
c4doctanelog.txt
(2.41 MiB) Downloaded 24 times
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Re: Octane X C4D freeze on closing LV window

Postby Weezer » Wed Aug 19, 2020 2:31 pm

Weezer Wed Aug 19, 2020 2:31 pm
Is this being looked into at all? It's totally killing my experience in Octane. Happy to provide whatever logs or feedback you need!
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Re: Octane X C4D freeze on closing LV window

Postby bepeg4d » Thu Aug 20, 2020 6:54 am

bepeg4d Thu Aug 20, 2020 6:54 am
Hi,
thanks for sharing the log, and sorry for the late answer.
You are having memory issues, but I think that this is already been fixed in PR1.1.
We are internally testing it, so it should be released very soon.

ciao Beppe
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Re: Octane X C4D freeze on closing LV window

Postby Weezer » Fri Aug 21, 2020 11:08 am

Weezer Fri Aug 21, 2020 11:08 am
Awesome! It's not a deal breaker, just annoying. I used Octane X all day yesterday and it was brilliant; crashed a few times but was largely very usable. Any additional stability will be very welcome!

Kudos of Ahmet for his continued hard work (and to everyone else involved!)
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